Galetos - Menu

96 South St, RM1 1RX, ROMFORD, United Kingdom

🛍 Steak, Asiatic, Seafood, Mexican

Galetos

Phone: +441708749770

Address: 96 South St, RM1 1RX, ROMFORD, United Kingdom

City: ROMFORD

Menu Dishes: 15

Reviews: 0

Website: http://www.galetosrestaurant.co.uk

"I would not even give this restaurant 1 star! My experience was absolutely terrible! I placed an order through Deliveroo, but the restaurant uses their own drivers, so I was instructed to call the restaurant directly. Despite being only 6 minutes away, I was unable to go there personally as I was at work. When I called the restaurant, they informed me that the driver had left 10 minutes before my call, even though the restaurant is only a 6-minute drive away and he still had not arrived. This made no sense to me. After waiting 60 minutes for my food to arrive, it still had not come. The restaurant advised me to contact Deliveroo for a refund, but Deliveroo told me to speak with the restaurant. When I called the restaurant again, instead of apologizing for their mistake, the employee rudely suggested that I ask my manager for an extra lunch break or quit, and then proceeded to laugh. This kind of customer service is unacceptable. I will never recommend this place again. If you want to risk losing your money and receiving terrible customer service, then go ahead. Otherwise, I suggest going to Nandos for better value and customer service – plus, it’s the same food! What a joke! Improve your service!"

Full menu - 15 options

All prices are estimates on menu.

Seafood

Main Courses

Chicken

Latin American Food

Dessert

Mezze – Starters

Sides

Steaks

Sandwiches

Main Course

Snacks And Sides

Salads

User User

I recommend galetos restaurant! no doubt one of the best wood grilled chicken in london! desserts are also great!

Address

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Reviews

User
User

highly recommended. excellent food affordable price. very friendly staff also. beautiful place to celebrate special occasions.


vikingeric69
vikingeric69

Back from London to Romford Station. My first choice starter was not available. My first choice main was also not available. Left and ate elsewhere. Staff not particularly fussed.


User
User

this is one of the best places to eat seafood. the personal is so friendly. I and my family felt so good, had a good time and last but not least, eating was amazing. we'll be back. View menu


ItWerWiyey
ItWerWiyey

The restaurant that was once charming appears to be closed now. However, you can still purchase their sauces through mail order, and we are regular customers. The coriander lime sauce is absolutely fantastic!


PCSA1
PCSA1

Had a lovely meal with the family, the food was good my really enjoyed the Calamari starts. Portion size for our main was a good and the food was taste! The service as was standard and the price was ok, we will be going back in the near future.


ivishor
ivishor

Waiter wasn't friendly or welcoming at all,the cheesy dough balls we've ordered were quite raw, we found an eye lash or piece of hair underneath the burger,also the taste was average. Calamari was straight from the freezer,chewy and tasteless. Had to ask for cutlery and napkins. Wasn't a nice experience. View menu


User
User

The only Portuguese restaurant in Romford and is owned by a Filipina. Service was really quite fast. I admire how staff handle their i-rate guest. Portions is a thumbs up. Good for sharing. They offer 4 kinds of Home Made sauce: Garlic herbs, Capsicum, Volcanic and Coriander lime which is my favorite. Grilled Chicken is good. Tabouleh is good. Beef skewers was a bit rubbery. Salad can be improved. I like the mashed sweet potato and the perfect fries. Over all service is 4.


McDonald184
McDonald184

We were down here on business and looking for somewhere to eat. Based on the reviews we decided to eat here. We were early and it was only about 6 ish. The first issue is the parking. There is no where to park nearby and we ended up parking in a sidestreet a bit further away. We were the only people in the restaurant to start with. We ordered, I had the prawn espetadas and my husband opted for the half chicken. Both came with two sides. I had the salsa and the salad and my husband had the sweet potato fries. Our waiter was very nice but both he and the Chef were Phillipino, not much Portuguese here. Food was tasty but the portions werent huge. The restaurant wasnt very warm. All in all we we...


dana
dana

I would not even give this restaurant 1 star! My experience was absolutely terrible! I placed an order through Deliveroo, but the restaurant uses their own drivers, so I was instructed to call the restaurant directly. Despite being only 6 minutes away, I was unable to go there personally as I was at work. When I called the restaurant, they informed me that the driver had left 10 minutes before my call, even though the restaurant is only a 6-minute drive away and he still had not arrived. This made no sense to me. After waiting 60 minutes for my food to arrive, it still had not come. The restaurant advised me to contact Deliveroo for a refund, but Deliveroo told me to speak with the restauran... View menu

Categories

  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
  • Asiatic
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!
  • Mexican Authentic Mexican flavors await you with sizzling fajitas, savory tacos, zesty enchiladas, and fresh guacamole, all crafted with rich, traditional spices and served with vibrant sides. Enjoy a fiesta on your plate!

Amenities

  • Wifi
  • Takeout
  • menu
  • Seating
  • menu
  • Delivery

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"Very disappointed with food quality and service. We had booked a table for 13 people, 3 of which which were children. On arrival we were greeted by a lovely waitress who took us to our seats, but then proceeded to ask us to pass the plates and cutlery down the table to where the other guests were yet to arrive. So we set half of the tables, which is bizarre to ask a customer, but she was a lovely girl so it wasn 't a big deal at the time...until things went really downhill. We ordered 3 x £40 mixed grill platters which are meant to serve 3 4 people and asked for rice only, no bulgar. All 3 platters were brought with half rice and half bulgar; we asked the waitress to correct this, and she was apologetic and came back with a bowl of half rice and half bulgar again, we asked for rice on, so she went back and got a bowl of rice. Bearing in mind each platter is meant to serve 3 4 people, I struggled to serve the children an adequate portion they had 2 tablespoons of rice each; that 's how much rice was served with the large grill. My 10 year old niece then pulled out a long strand of hair from the kofteh she was about to eat; absolutely disgusting! Unsurprisingly, the cook wasn 't wearing a hair net, which I presume is standard?? I tried to be tactile and not draw too much attention to the situation to other eating customers, so quietly pulled the waitress aside and gave her the hair; she apologised and had another kofteh cooked (actually felt sorry for the girl, she looked mortified). The crunch came when we went to eat the chicken wings and baby chicken so many were raw pink and red raw meat! We told the waitress and she was insistent that it was cooked, but took it back believe me we have cooked chicken before and know what raw meat is. We were shocked when the same chicken was re cooked and then served back to us bear in mind, by this point the chicken had already cooled down from the first time it was cooked, centre was raw, and then re cooked and served again! There was no way we would 've touched it; also keep in mind that some of the chicken had come off different guests ' plates and were bitten into how were we supposed to know which piece was who 's?? So bizarre, I 've never had this happen, even in the cheapest small café. By this time to be honest we were off our food. The meat wasn 't great really; some was ok; the chicken shish was ok, the lamb chops were also ok; the chicken kofteh had no flavour; the kofteh was very greasy; the rice was wet. On a high note, the lahumajun was lovely and so were the dips and bread. When it came to the bill, we made it clear the chicken should be taken off, as none was eaten by anyone. When the waitress came and handed the bill over and was asked if the chicken was removed from the bill, her response was I 'm just a worker who else are we supposed to ask then? Why the attitude?! We had the right to complain after being served raw meat! The cook/owner then came over, leaned over me, with a plate of chicken hovering above my head and my face in his armpit, and started to argue with another guest that we didn 't ask for the chicken to be well done; no spacial awareness or respect for one 's space whatsoever. I didn 't realise we had to request for our chicken not to be raw; absolutely ridiculous. He knocked off £15 and for a £170 bill and the awful experience, I think that was insulting. He then knocked off a bit more, and we just accepted as wanted to get out of there. The same waitress came back and cleared the table, slamming the plates onto the trays no manners whatsoever and clearly showing she 's pissed off. Such a shame; all other guests witnessed this while they were trying to eat; could 've been totally avoidable. Why risk your reputation? I 've never had to ever make a complaint like this before, let alone write such a review. If you choose to eat here, check your meat is thoroughly cooked, or you 'll be poisoned!"