Galetos - Menu

96 South St, RM1 1RX, ROMFORD, United Kingdom

🛍 Steak, Asiatic, Seafood, Mexican

4.4 💬 2868 Reviews
Galetos

Phone: +441708749770

Address: 96 South St, RM1 1RX, ROMFORD, United Kingdom

City: ROMFORD

Menu Dishes: 15

Reviews: 2868

Website: http://www.galetosrestaurant.co.uk

"I would not even give this restaurant 1 star! My experience was absolutely terrible! I placed an order through Deliveroo, but the restaurant uses their own drivers, so I was instructed to call the restaurant directly. Despite being only 6 minutes away, I was unable to go there personally as I was at work. When I called the restaurant, they informed me that the driver had left 10 minutes before my call, even though the restaurant is only a 6-minute drive away and he still had not arrived. This made no sense to me. After waiting 60 minutes for my food to arrive, it still had not come. The restaurant advised me to contact Deliveroo for a refund, but Deliveroo told me to speak with the restaurant. When I called the restaurant again, instead of apologizing for their mistake, the employee rudely suggested that I ask my manager for an extra lunch break or quit, and then proceeded to laugh. This kind of customer service is unacceptable. I will never recommend this place again. If you want to risk losing your money and receiving terrible customer service, then go ahead. Otherwise, I suggest going to Nandos for better value and customer service – plus, it’s the same food! What a joke! Improve your service!"

Full menu - 15 options

All prices are estimates on menu.

Seafood

Main Courses

Chicken

Latin American Food

Dessert

Mezze – Starters

Steaks

Sides

Sandwiches

Main Course

Snacks And Sides

Salads

sandragD9624LF sandragD9624LF

service was excellent and staff very friendly and always smiling. Calamari was very and not oily. Food was good.

Address

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Reviews

User
User

I recommend galetos restaurant! no doubt one of the best wood grilled chicken in london! desserts are also great!


User
User

highly recommended. excellent food affordable price. very friendly staff also. beautiful place to celebrate special occasions.


User
User

this is one of the best places to eat seafood. the personal is so friendly. I and my family felt so good, had a good time and last but not least, eating was amazing. we'll be back. View menu


User
User

Yesterday was the first time I had eaten there, but I'm sure I'll be back. the staff was very attentive and friendly and the food was delicious. they even gave us 2 extra knives when my young son dropped him.


Joanie
Joanie

We went to this restaurant for our first trip out after Covid as we have been there several times before and we always enjoy the food here. The staff were just as friendly and the food was lovely again. We will be going back again and again.


daniellelP6029KD
daniellelP6029KD

We were recommended trying this place; with people saying it is better than Nandos. We both had the hanging skewers that comes with 2 sides each. We had the sharing platter for starters. Food was so nice and very reasonably priced. They make their own sauces; highly recommend the Coriander Lime. Will be coming back again. View menu


User
User

The only Portuguese restaurant in Romford and is owned by a Filipina. Service was really quite fast. I admire how staff handle their i-rate guest. Portions is a thumbs up. Good for sharing. They offer 4 kinds of Home Made sauce: Garlic herbs, Capsicum, Volcanic and Coriander lime which is my favorite. Grilled Chicken is good. Tabouleh is good. Beef skewers was a bit rubbery. Salad can be improved. I like the mashed sweet potato and the perfect fries. Over all service is 4.


stevenhU8462CB
stevenhU8462CB

I used to enjoy this restaurant, but it has really gone downhill. I was excited to hear they were now offering delivery, but I was extremely disappointed with the quality. The chicken was cold and the chips were like cardboard. It felt like a complete waste of money. I understand that businesses are trying to make up for lost revenue due to the closures, but charging £20 for a whole chicken and 2 sides for takeout is outrageous. Have they not seen the competition? There are plenty of other peri peri places that offer much better deals, like a tasty meal for £11.49 with plenty of food.


dana
dana

I would not even give this restaurant 1 star! My experience was absolutely terrible! I placed an order through Deliveroo, but the restaurant uses their own drivers, so I was instructed to call the restaurant directly. Despite being only 6 minutes away, I was unable to go there personally as I was at work. When I called the restaurant, they informed me that the driver had left 10 minutes before my call, even though the restaurant is only a 6-minute drive away and he still had not arrived. This made no sense to me. After waiting 60 minutes for my food to arrive, it still had not come. The restaurant advised me to contact Deliveroo for a refund, but Deliveroo told me to speak with the restauran... View menu

Categories

  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
  • Asiatic
  • Seafood Dive into the freshest catches of the sea with our seafood selection, featuring exquisite dishes prepared with high-quality fish and shellfish. Savor the flavors of the ocean in every bite!
  • Mexican Authentic Mexican flavors await you with sizzling fajitas, savory tacos, zesty enchiladas, and fresh guacamole, all crafted with rich, traditional spices and served with vibrant sides. Enjoy a fiesta on your plate!

Amenities

  • Wifi
  • Takeout
  • menu
  • Seating
  • menu
  • Delivery

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"Visit with friends. Arrived and the restaurant was very empty at that time of the evening. Shown to a table that had been allocated to us. Asked if we could move to another and I was initially given the impression that that might be difficult. Just to say again that the tables were allocated rather than reserved. Another customer was making a similar request and after some back and forth we could both move. Not the greatest of starts. This restaurant specialises in Punjabi cuisine. That is what attracted us in the first place when reviewing the menu online before we booked. Starters were of a generous size but rather stodgy. Perhaps more filling for a starter than you might expect particularly if you had ordered a main course and were intending to have a dessert. In contrast my wives dessert was very small for the price charged. The main courses were very spicy even though we requested mild. I appreciate that is a preference on our parts but my wife felt the same. We went with a friend who was visibly sweating. He comment on his main fish course was that under the spice it was a little bland. A lady I took to be the owner asked if we were enjoying our main couse? We commented on how spicy they were and asked for some yoghurt to cool them down. This was supplied with no issues and in fact my wife's prawns (only three found sadly) and my lamb main course were taken back to the kitchen to have I assume some of the chillies taken out or additional yoghurt added. This was done very politely and efficiently. Just to add we have absolutely no issues with regional food differences whether they may be. Perhaps our preference in this instance for less spice takes away from the experience the restaurant seeks to give. However requesting when ordering a mild version, and when asked what we preferred as well, makes the customer right. To drink. A beer for me and our friend. A cranberry juice for my wife which apparently tasted like a squash. Service left something to be desired as well I am afraid. On our initial table three menus supplied. On the second only one and had to ask for two more. Table wiped down after our main courses but only one corner? Had to ask several times for the bill, having asked the lady above who dealt with the spicy food issues. In fact she was eating her evening meal behind us with other customers and jumped up and apologised when she realised she had not let us have our bill. The waitress who we dealt with initially about our table allocation asked at the end of our meal if we had enjoyed it and if we would return. Afraid we said no to both. We had a mutually respectable conversation as to why not and discussed the issues above and others. So a disappointing evening I am afraid. However this is a true reflection of our experience from our perspectives."