Phone: +34910422913,+33186995715,+34911733937
Address: Almadén, 9. 28014. Madrid, Spain
City: Madrid
Dishes: 26
Reviews: 10574
"Our experience was a mix of positives and negatives that merit a detailed account for potential clients. The summary is I would not recommend because of over priced food and rude attitude. Food: The food, on my part, was okay but did not quite meet expectations considering the price; my €16 zucchini salad was a simple dish that seemed overpriced. Service: Upon arrival, we were immediately informed, in a manner we perceived as unfriendly, that our failure to update our reservation from nine to six was inconvenient for the restaurant. We acknowledge this mistake on our part. Additionally, we were surprised when all of us ordering coffee that they told us we only have 2 coffees left as the restaurant just opened. When two of our group decided not to order food, the staff communicated in a way that felt dismissive emphasizing the policy of all guests needing to order to retain a table. This was followed by our meal being rushed, including receiving the bill and a request to leave just after serving me my desert, still untouched. While we understand the importance of restaurant policies, the approach taken felt unnecessarily harsh and unprofessional. In summary, we recognize our part in the misunderstandings due to not updating our reservation and not all of us ordering food. However, we felt the response from the restaurant staff could have been handled with more professionalism and kindness. They were plain rude."
All prices are estimates.