Gelato Joe's Newbury

We always bring our grandchildren to this place for ice cream, which they love. They get to sample 2 different flavors before making their final decision, and they always choose one with toppings.

Having purchased a scoop of ice cream in a pot, my son discovered a very long hair in it. Unfortunately, I was unable to return to complain as the discovery was made in the car. Absolutely disgusting and will be avoiding in the future!

Having had mixed responses about here, we decided to try it for ourselves. The desserts were to die for,absolutely delicious. The staff were friendly,especially a lad called Ed who was really bubbly and cheerful. Will definatly go back again soon. View menu

Waffle came out raw. Second attempt the batter clearly had too much baking powder in it. The icecream and toppings are nice but the actual waffles are disgusting and inedible. We used to come here and it was great but this time it was really unacceptable.

Lovely ice cream, served in good size portions. We had an ice cream on one of the warmest days this summer and they still had all the flavours available despite long queues and it being quite late in the afternoon. The location hidden away opposite John Lewis may explain this.

I ordered a 'Go bananas' waffle to go and it was an excellent choice! The presentation and flavor were fantastic, and it was filling enough for both me and my partner when we shared. The combination of fresh banana and Nutella was delicious, and the banana ice cream on the side was even better - it tasted so natural, not artificial at all! I will definitely return to try more items on the menu. View menu

I was impressed by the wide variety of ice cream flavors available at this restaurant. Despite being busy, the staff were very efficient and the customers didn't seem to mind waiting because the selection was so good. There is a small seating area, but on a nice sunny day, people can also walk around to alleviate any pressure on seating. I highly recommend visiting this place and giving it a try.

We have visited Gelato Joe’s on a handful of occasions since it opened in Parkway, Newbury in 2014 and each every visit has not disappointed. This time my son chose ‘Nutty and Nice’ freshly made waffle with all its accompaniment which he devoured within minutes. As always, service and attention to detail was spot on. Mr. T who took over the consession 2 years ago suggests business is booming and he hopes to open a branch in High Wycombe later this year. Carry on the good work!

I took my daughter to Gelato Joe's, as a treat, but I was distinctly underwhelmed by the service and by the product. I ordered a waffle, with strawberry ice cream and strawberries, which I had seen on another lady's plate and thought looked good. However, when mine arrived, it was nothing like what I'd seen on her plate. there was less of everything except the waffle itself. My daughter had a crepe. She cannot eat creme, so I told them she couldn't have the whipped cream and was offered a scoop of vanilla ice cream as a substitute. That seemed fine, until I found that they had charged me £1.40 for a single scoop of vanilla ice cream! I'd not go again. Having been to another ice cream parlour... View menu