Phone: +436642139588
Address: Hinterstadt 13 | 6370 Kitzbühel, Kitzbuhel 6370, Austria
City: Kitzbühel
Menu Dishes: 9
Reviews: 2228
"dinner as a family after a day of skiing. sa am table and ordered our food. we had a few people waiting for our table, a man who looked like he was the owner manager and a young lady. looked longer than expected and so we asked the man if we could cancel a carving order and he said yes. 5 minutes later, the dame brings the carving about us said that we asked to announce it and the man agreed. they insisted on letting the food at our table and taking it home with us. we refused and said it had been canceled because of the long time and we didn't want it. she refused to take it back. we asked for the manager and she said she was the manager. and a loud waitress we decided to pay and go our bill. I said the waitress that this was not right, and it was not our fault that the man agreed to lift it off. she continued to insist that she was our waitress and that we had to pay for it. I finally told her that I would pay for it, but would call my credit card company and throw a fight over it. She finally took it off. it was one of our worst experiences in a restaurant. we had good experiences in all other restaurants in kitz, but this experience was not expected especially after reading all the other reviews. therefore my low rating food was good, but service was bad"
All prices are estimates on menu.