Phone: +43535664652,+432535664652
Address: Oberaigenweg 103, 6370 Kitzbühel, Austria
City: Kitzbühel
Menu Dishes: 19
Reviews: 5766
Website: http://www.sonnbergstuben.at
"hi, after a week traveling in Austria, where service and eating were between good to super we found the exception of the rule. we had a table in 1930 and arrived with 4 small children. we wanted to apologize for being 10 minutes too late. when we arrived, our table was still occupied and they apologised it one because they could not send the people who were sitting there from the early (they had just got their food when we arrived). when we asked after 10 minutes if there is one more table, we have one in the wine cellar. so far ok, the bread basket with the appetizers were beautiful. after more than 70 minutes we had not yet been able to eat our food. what was a surprise since we were with 4 young children and 2 of them had a child carving. we never had to wait for so long until only one main course. when we asked them about 45 how eating started, they no longer spoke English and gave an answer in Germany. rough translation was sad that I cannot help). also the 3 tables around us had to wait for a very long time (90 minutes and the food came separately for them). our food came after 75 minutes and the food was good. as an apology we got a soft egg for the children (that was actually the best dish we had this evening). the location is beautiful and super beautiful they all have the potential to be an amazing location, but completely missed. sometimes you can go wrong in the kitchen, that's ok. just keep the customers informed and not rude and speak them in German when we speak English and obviously speak English. I really hope they do something about the service, place has a lot of potential."
All prices are estimates on menu.