Gourmet Burger Kitchen

Unit 37A 37 Clarks Village, Mendip, United Kingdom

🛍 Vegan, British, Fast Food, Vegetarian

3.9 💬 2661 Reviews
Gourmet Burger Kitchen

Phone: +441458446769

Address: Unit 37A 37 Clarks Village, Mendip, United Kingdom

City: Mendip

Dishes: 9

Reviews: 2661

Website: https://restaurants.gbk.co.uk/street/clarks-village

"So, for the first time in a gbk, it was long to go. after this experience I will not rush back. the restaurant was about half full when we arrived. we were standing in the sign “Sat Here”... for age groups. many employees looked, but no one realized that we were there. just at the point where we were gone, one of the employees went by and collected us. No apology that she was left for an old one. try to order through the QR option, but system would say card was accepted, but then the transaction would not enforce. So went into the bar to order. the food came, the thin pommes were cold, not warm, but hardly warm. have caught the attention of one of the workers who was tested for heat by shooting their hands in the pommes. she agreed that they were cold, said sorry and took them back. we were hungry, so the burgers began. yo be fair, they were delicious. after the burger was almost finished, another employee asked how it was. I mentioned the pommes and she went to the cash. they finally came by when I finished my burger. at least this time they were hot. overall, no great experience, and will not rush back soon. the personal could do with some work on their customer service skills."

Menu - 9 options

All prices are estimates.

rhaa rhaa

Grill wasn't clean. You could taste it on the food. Lovely staff. Ubt over pressured and under staffed Service: Dine in Price per person: £30–40 Food: 2 Service: 5 Atmosphere: 1

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Reviews

Victoria
Victoria

Good speedy service, lovely customisable burger with lots of choice. Kids menu too Service: Dine in Meal type: Lunch Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 4 Recommended dishes: Beef Burgers


Roger
Roger

Very helpful, lovely staff, great food. Looked after our table of 14 really well. Nothing was too much trouble. THANK YOU! Service: Dine in Meal type: Lunch Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Classic Chicken Burger


Alexbj
Alexbj

Slow service, got the wrong order and the food was cold. Staff were not helpful at all, not happy at all! Very expensive for such a poor experience! Doesn’t take over 30 minutes to cook A burger! Service: Dine in Meal type: Dinner Price per person: £10–20 Food: 1 Service: 1 Atmosphere: 1


Oscar
Oscar

This restaurant's service and atmosphere both receive top marks. The staff is attentive and friendly, making sure that all our needs are taken care of. The ambiance is welcoming and cozy, making it a great place to enjoy a meal with friends or family. Overall, a fantastic dining experience.


User
User

the bizarre remains was that I could not book online. I called the restaurant and they said they had no bookings on the same day. how ridiculous is that? service was first-class and eat ok, but restaurant was less than half full. probably the people went elsewhere if they could not confirm a table at gbk. one of the most strikingly stupid marketing experiences of all time!


slippery
slippery

This restaurant is a great option for burgers, whether you prefer meat or vegetarian options. They offer a nice selection of sides, and the staff is friendly with good service. Vegetarian options are available, including the ability to build your own burger. It is a kid-friendly spot, with plenty of space for parents with pushchairs. We dined in for dinner and had a nice experience overall.


Cristopher
Cristopher

I had a terrible experience at this restaurant. I ordered a cold burger and had to send it back twice. I have been waiting for a refund for 10 minutes now. The service was non-existent, and the manager had to tell a staff member to give me my refund, but she ignored me and served another customer instead. It was a shocking experience. I would rate the food, service, and atmosphere all a 1 out of 5. The price per person was £40-50 for dinner.


Andrew
Andrew

Totally chaotic! Poor service and poor food. To start with, the toilets weren't working so we had to go out of the restaurant to the nearest public toilets. I had to return a burger twice, asked for well done but it came **** at room temperature both times. The second time it was returned the chef rolled his eyes and turned his back on me without saying a word. We were not the only customers returning food. Needless to say, I won't be returning!


User
User

So, for the first time in a gbk, it was long to go. after this experience I will not rush back. the restaurant was about half full when we arrived. we were standing in the sign “Sat Here”... for age groups. many employees looked, but no one realized that we were there. just at the point where we were gone, one of the employees went by and collected us. No apology that she was left for an old one. try to order through the QR option, but system would say card was accepted, but then the transaction would not enforce. So went into the bar to order. the food came, the thin pommes were cold, not warm, but hardly warm. have caught the attention of one of the workers who was tested for heat by shoot...

Categories

  • Vegan "Delight in our vegan menu, offering a vibrant selection of plant-based dishes crafted with fresh, seasonal ingredients. Savor flavorsome meals that are as nourishing as they are delicious."
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
  • Vegetarian Delight in our vibrant collection of vegetarian dishes, crafted with the freshest greens, rich flavors, and savory spices. Enjoy a wholesome, delectable plate that celebrates nature's finest ingredients.

Amenities

  • Wifi
  • Takeout
  • Seating
  • Delivery

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