Holiday Inn Farnbourgh

10 Lynchford Rd, Farnborough, United Kingdom

🛍 Full, Cafe, Cafés, British

4.2 💬 17 Reviews

Phone: +441252859200

Address: 10 Lynchford Rd, Farnborough, United Kingdom

City: Farnborough

Dishes: 35

Reviews: 17

Website: https://www.ihg.com/holidayinn/hotels/gb/en/farnborough/fabht/hoteldetail?cm_mmc=GoogleMaps-_-HI-_-GB-_-FABHT

"It seems that the staff could use a bit more experience. Everyone appeared quite young and inexperienced, except for one young man who seemed genuinely apologetic about the situation and clearly has the potential to be a manager, as he recognized the issues. The service was incredibly slow, the menu was lacking variety, and one of the bartenders had a strong odor, suggesting he hadn’t washed in days, and his clothes were quite wrinkled. The first waitress treated me as if I were at a fast-food restaurant. The food was nearly cold upon arrival, although the dessert was quite good. Breakfast items were excellent but overwhelmed by the large number of patrons; they really should manage bookings better if they’re expecting such crowds. I was even suggested to sit in the bar area, away from the restaurant, with four children, which meant I had to keep walking back and forth to get their meals throughout the morning. I had my wedding there once, and the experience was much better back then. The hotel would benefit from having some more experienced staff and a manager regularly monitoring the situation, especially addressing the issues with the bartending staff. Unfortunately, since the hotel modernization, I’ve consistently experienced poor service during three visits. On a positive note, the rooms were comfortable, and the prices were reasonable. I suppose for a Holiday Inn, it may be acceptable, but it used to be so much better."

Menu - 35 options

All prices are estimates.

NicolaB NicolaB

Food was brilliant. Restaurant clean. Staff very helpful.

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Reviews

User
User

Warm welcome at reception, excellent service and cold, cold beer!


LynM
LynM

The food was ok, sadly the staffing levels were inadequate for the number of diners on Friday evening.


User
User

Really happy with our stay. Triple rooms were lovely. Food was very good. Staff were very friendly. Can’t recommend the hotel more!


Encarnación
Encarnación

A really nice meal good choice and really attentive service as one of our party were gluten free. No complaints and nice easy service no fussing) All in all a nice meal.


JessicaC
JessicaC

Fantastic family meal. The food was tasty, well presented and cooked well. The staff we so friendly and went out of their way to help. It really was refreshing to see such high standards in staff. Thanks and a huge well done to your team!


JaneF
JaneF

The lamb shank meal we had was just not VFM, the lamb shanks looked like they were from a supermarket, by vertu of their size. The plates were small to give the illusion of a larger meal. The price of drinks has also gone through the roof, so all in all not impressed.


Mas80
Mas80

The food was faultless but the serving staff did not know much info about the services offered, the meal deals and drinks selections. They did not even realise that the save the planet pale ale was past its best before date. The duty manager dealt with any issues professionally and in a timely manner.


User
User

it seems there is not much ripeness there. every young and inexperienced by a young guy who seemed apologetic about the situation and clearly should be made a manager of the art as he could see what was wrong. the eating took forever, the menu was bad, a barman absolutely stank as if he did not wash in days and his clothes were all curved. the first waitress addressed me as if I were at mcdonalds. eating was almost cold. pudding was good. the breakfast was very good, but totally overbooked. they need to get people to book slots when they are so full. it was suggested to sit in the bar away from the restaurant with 4 children to the breakfast so that I would have to go up and down all morning...


JaneW
JaneW

It seems that the staff could use a bit more experience. Everyone appeared quite young and inexperienced, except for one young man who seemed genuinely apologetic about the situation and clearly has the potential to be a manager, as he recognized the issues. The service was incredibly slow, the menu was lacking variety, and one of the bartenders had a strong odor, suggesting he hadn’t washed in days, and his clothes were quite wrinkled. The first waitress treated me as if I were at a fast-food restaurant. The food was nearly cold upon arrival, although the dessert was quite good. Breakfast items were excellent but overwhelmed by the large number of patrons; they really should manage bookings...

Categories

  • Full Savor a delightful array of authentic flavors with our carefully curated menu. Indulge in a variety of dishes, crafted to perfection, offering something for every palate.
  • Cafe Indulge in our vibrant cafe selection, offering an array of freshly brewed coffees, artisanal teas, and delectable pastries, paired with cozy ambiance for a delightful dining experience.
  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.

Amenities

  • Amex
  • View
  • Beer
  • Cafe

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