Phone: +441642640566
Address: 1 Leeholme Road, TS23 3, Stockton-on-Tees, United Kingdom
City: Stockton-on-Tees
Menu Dishes: 15
Reviews: 6763
Website: https://hungryjacks.pizza/
"Absolutely gutted. We decided to try these because a menu had been popped through our door for their Wednesday off of a penny pizza with orders over £12. As we got in too late for me to cook dinner what I had planned, me and my partner ordered from hungry jacks for the first time. It arrived nearly 25 minutes later than they said it would, the parmo was cold, and the pizza box was soggy from the garlic butter on the pizza. They forgot the bottle of drink on our order so I rang the Stockton hub and they confirmed they would send it out as soon as the driver was back. Over 30 minutes later it still hadn’t arrived. My partner then rang the shop, where the phone was answered, and then put on the side, we could both hear the noise of the pizza shop, and then answering the other phone when it rang. When we rang back and got through my partner expressed his disappointment with the customer service and the order. The staff member told us to send the food back with the driver delivering the bottle of pop, and they would send out fresh. All we wanted was a refund, but wasn’t offered that. If we had taken their offer it would of been after 7 before it arrived and I might as well or cooked for us. Very disappointed when they had the potential be to great. Unfortunately wouldn’t recommend."
All prices are estimates on menu.