Phone: +442870836386
Address: 44 The Promenade, Coleraine, United Kingdom, BT55 7
City: Coleraine
Menu Dishes: 4
Reviews: 444
"After a walk around Portstewart we decided to grab a bite to eat and popped into Jam Jar. We placed our order at the serving station and took our table. Our teas arrived promptly as soon as we got seated and we awaited our food order. Other diners arrived after us and took their seats. Whilst we waited for our food other diners who arrived after us were receiving their orders in fact everyone who arrived after us had been served. I called the waitress and asked if there was any sign of our food. This waitress was the person who took our order in the first place a sandwich and a toasties, she advised us that she 'd check our order after a few minutes she came back and asked us what our order was? Having been sitting 20 minutes or more I advised her that I 'd like to cancel my order, the order that this particular waitress had wrote down and took from us on arrival. I requested a refund which was given less the cost of a pot of tea. When I queried the refund amount the assistant said oh, do you want a full refund the tea as well ? Yes I advised her that the teas we ordered with our sandwiches was still sitting on the table. The place is very cosy and spotlessly clean which I couldn 't fault. The service we received was very, very poor. Leaving us that we had to go elsewhere."
All prices are estimates on menu.