Mcdonald's - Menu

Lysander Rd, Stoke-on-Trent, United Kingdom

🛍 Meat, Fries, Coffee, Cheese

3.2 💬 6595 Reviews
Mcdonald's

Phone: +441782396725

Address: Lysander Rd, Stoke-on-Trent, United Kingdom

City: Stoke-on-Trent

Dishes: 8

Reviews: 6595

Website: https://www.mcdonalds.com/gb/en-gb.html?cid=RF:YEXT:GMB:8260801:Clicks:DIRSYN:

"This McDonald's was very busy and the system they have at the moment doesn't work. Parking is awful at busy times. There are too many things going on, drive thru, click and collect, delivery, eat in and order inside and take away. Everyone is waiting. The delivery people don't seem to know when their order is ready, they are waiting outside and can't see screen, so a member of staff is screaming out the numbers, deafening everyone. We waited 25 minutes inside for take away, it's supposed to be fast food. The burger was good but the chips were lukewarm and not crisp, altogether disappointing. Updated Sept. 2024 Have been here several times recently, it has totally changed. It is now spotlessly clean, food is hot fresh and delicious. The staff, are really nice helpful and attentive, checking that you have all you need and there are more staff to cope with demand. I would say it is the best we have been to. We now make a point of using this McDonalds, even if we have to go a little further."

Menu - 8 options

All prices are estimates.

jeremy jeremy

Very nice mcdonalds great service nice clean very good

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Reviews

Dan
Dan

Need to stop forcing cars to park up somewhere after ordering. It's an absolute shambles, every time


OAKWOOD
OAKWOOD

THIS PLACE JUST GETS WORSE.. YOU DRIVE FOR 20 MINUTES.. ONLY TO FIND IT SHUT AGAIN.. ON A NIGHT ITS NORMALLY OPEN... WASTE OF TIME


Richard
Richard

Had a recent refit. Perfect time to create a separate drive through lane separate from the car park so when the queues are long, people can still get on and off the car park may be next time eh


Dang
Dang

Had to change this from 5* to a 1 right after the refurbishment things have taken a plunge, it's not fast food anymore, you'll probably get food faster across the road at the hungry horse than here, absolutely ridiculous 30 mins wait.


Ionut
Ionut

Coffee machine not fixed , always have to wait on drive thru over 5mins to take the order. Staffs always ignore you much as they can. Giving more priorities to the delivery orders and don’t care about the drive thru customers waiting on the bay.


Rando
Rando

Have used this gaff for years...always friendly and nice and decent enough service. Had a refurbished Gone down hill, poor service, long waiting times . They have as a business priority to the drive through, they seemingly have reduced the staff put extra pressure and stress on the staff there which concern reduces their Smile customer when they do finally serve. Not the best of experiences


vincent
vincent

Wow !!! Been coming here over 20yrs what have you done to this place !!! Service is shocking for sit in customer long wait yet cars flying by from drive through. No atmosphere, no condiments bar and this morning NO Coffee !!! For me this has been set up for drive thru and delivery point sit in customer is an after thought Disgusted with new format and Decor is as best shocking !!! You have dropped a major error here Ronald


Jonny
Jonny

Edit: the roof drips loads of water right into the drive thru driver window space exactly at the service window : ' Recently refurbished. Feels clean and tidy inside, but honestly the lack of self service counter for napkins, sugar etc is a bit of a hassle if no one is around. The kitchen is entirely hidden from view now so it 's hard to get anyone 's attention if you need something. Wait times don 't seem to have changed far as I can tell, food is hit and miss in my opinion.


Claire
Claire

This McDonald's was very busy and the system they have at the moment doesn't work. Parking is awful at busy times. There are too many things going on, drive thru, click and collect, delivery, eat in and order inside and take away. Everyone is waiting. The delivery people don't seem to know when their order is ready, they are waiting outside and can't see screen, so a member of staff is screaming out the numbers, deafening everyone. We waited 25 minutes inside for take away, it's supposed to be fast food. The burger was good but the chips were lukewarm and not crisp, altogether disappointing. Updated Sept. 2024 Have been here several times recently, it has totally changed. It is now spotlessl...

Categories

  • Meat Explore our mouth-watering meat selection, featuring expertly grilled steaks, tender chicken, and flavorful lamb dishes, each seasoned to perfection for an unforgettable dining experience.
  • Fries Crispy, golden fries seasoned to perfection, offering a delightful crunch with every bite. Perfect as a side or snack, these fries come in various styles, from classic to loaded gourmet options.
  • Coffee Indulge in our rich and aromatic coffee selection, expertly brewed to awaken your senses. From classic espresso to creamy lattes, discover the perfect blend to start your day on a flavorful note.
  • Cheese A curated selection of artisanal cheeses from around the world, featuring diverse flavors and textures that delight the palate. Perfect for sharing or savored individually with the ideal accompaniments.

Amenities

  • Wifi
  • Takeout
  • Seating
  • Delivery

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