Phone: (+39)0312495414
Address: Piazza Volta 29, 22100, Como Italia, COMO, Italy
City: COMO
Dishes: 9
Reviews: 139
"We chose this restaurant hoping that it will be high-end and great quality of food. We never imagined that the customer service is horrible like that. We ordered pasta with shrimps and made it clear to the waitress that we want the pasta without any sauce and the waitress kept nodding her head that she understood our order. After long wait, she brought 3 dishes of pasta with white sauce. We told her we ordered without any sauce and she was standing still and didn’t apologize or even mentioned it was a mistake. I told her that I have allergy and I ordered plain pasta for that so she arrogantly took the dishes and kept discussing our complaint to her colleagues and manager as it was our fault. Not to mention the director who walked back and front like every 5 seconds and never bothered to apologize or tell us anything. Additionally we waited 20 mnts for the new pasta and when we asked they replied us, it will take extra 10 minutes!! We could have waited but my daughter was super hungry and the staff were rude and arrogant except one girl but unfortunately we didn’t take her name because she is the only one who apologized to us for the waiting time. AVOID this place!"
All prices are estimates.