Phone: +441912300023
Address: Stowel Street, Newcastle Upon Tyne, United Kingdom, NE1 4YB, Newcastle upon Tyne
City: Newcastle upon Tyne
Dishes: 12
Reviews: 177
Website: http://www.facebook.com/pg/Master-Newcastle-215207078960510
"My partner and I visited this restaurant with a Groupon voucher for a meal for 2 with freshly squeezed juice. Prior to the visit we rang to book, the young lady on the telephone had poor english and struggled to understand our request, we eventually ended up with a booking for Rachel not Richard as was clearly stated !!! On arrival we were seated and given 1 menu between us. It was then 45 minutes before anybody came to take our order. The waiter clearly did not speak english so we had to point to the menu and he wrote down the relevant code number. We ordered drinks, a glass of rose and a pint of lager. I was brought a bottle of rose and had to explain I only wanted a glass. When the drinks arrived I was given a wine glass about 1/3rd full, Im sure this wasn’t the correct measure and certainly not £4.95 worth of wine. I then noticed there was lipstick on the glass, I asked for this to be changed. The dirty drink was left on the table and a clean glass was brought which I refused. I was eventually brought a replacement this time 2/3rds full, so clearly no set measure being used. After some time a girl appeared with a tray containing 2 main courses, not ours, I explained we hadn’t had our starters and she went back with the food then tried to serve it to another table. Eventually our starters arrived and were ok, decent sized portion and tasty. Table was then cleared and there was a long wait for the mains to arrive during which I asked for our freshly squeezed juice which hadn’t appeared. The orange juice was poured from a carton at the bar, so clearly not freshly squeezed. The mains eventually arrived, my monkfish in a hot cantonese special sauce was sweet and sour and my partners thai green curry was a vivid shade of green. Both tasted ok but my “hot” sauce was very disappointing. The service was very poor and certainly didn’t make me feel welcome therefore I don’t think I will be returning anytime soon."
All prices are estimates.