Ole Steen - Menu

59 George Street, Richmond Upon Thames, United Kingdom

🛍 Cafés, European, Fast Food, Vegetarian

4.1 💬 2475 Reviews
Ole Steen

Phone: +442039088222

Address: 59 George Street, Richmond Upon Thames, United Kingdom

City: Richmond Upon Thames

Dishes: 6

Reviews: 2475

"I love the sandwiches/pastries here but really disappointed with poor and slow service. There were 4 people behind the counter. 2 people were waiting for coffee orders and because there weren't any, they were just standing waiting. The other 2 were taking one order at a time and wouldn't take the next order until the whole order had finished (lots of standing and waiting for sandwiches to toast and then even delivering to the tables (whilst the other 2 were standing around). It's 1pm on 27th October and I was there 10 minutes ago so perhaps management need to have a word with those staff working because it's very frustrating to watch when you are on a lunch break. Then when I did receive my toasted mozarella and pesto sandwich, it had been shoved into the bag so it wasn't even a sandwich anymore. Most of the mozarella had clearly slipped out in the cooking process so I was left with mostly bread and tomato. Really disappointed. Not going back unless I receive a free sandwich and the service improves. They really can't charge that kind of money and not train the staff properly."

Menu - 6 options

All prices are estimates.

Kavita Kavita

Amazing food and ambiance. Good coffee and fresh sandwiches. the staff is very nice and polite. the place was nice and tidy.

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Reviews

gyet
gyet

We stopped by for a coffee and rest as we were walking around the city. The coffee was great. They also have great bakery items. It is a great place to take a rest.


M4073KOtrishc
M4073KOtrishc

A great place for lunch. The rolls and sandwiches were delicious and very fresh. The service was fine, the only issue was that the table next to us was not cleared in a timely manner


Rosie
Rosie

Lovely Danish bakery located in the heart of Richmond.They do very delicious bakery, coffee is good to. Staff are also very friendly and attentive, make you feel welcome. Definitely be back, when in the local area.


Caz2021
Caz2021

I have no idea why this place is so popular. The cakes are enormous but are of very poor quality. Got some king size chocolate muffins that tasted of nothing . Everything is heavy , stocky. 0 baking skills. Bread is meh. Not coming back.


Mrecl
Mrecl

What a great service, refreshing to see helpful staff keen to help and greeted with a smile which has been lacking. Very clean café improved recently and tall lady in black with long dark hair made me and my children very welcome. Would recommend


Keith
Keith

one of the best coffees in london and a huge selection of breakfast bakery items to go with it. everything we have tried so far was delicious, there is plenty of space distributed on two floors and clean toilets. price wise his not expensive and the staff was always friendly. very recommended caffe and one we often visit.


Alan
Alan

The customer service is just great, super clean, they actually do clean here each table, super friendly customer service. Everything is fresh air and super tasty. I popped in wanting a break from my hike. And wow are they super helpful and polite. For £6, I got a chocolate cinnamon and a flat white. Did I mention they bake bread and the coffee is just sublime coupled with a mono Dutch or Japanese like aesthetics. Just a great coffee shop.


Sam
Sam

The staff are always friendly and helpful, and I’ve enjoyed Ole Steen a few times, particularly the excellent Vegan Mushroom Melt. However, for the winter season, the menu has radically changed so that the only sandwich option is an awful squash sandwich instead. Same ingredients as the mushroom version, but with squash and cranberry sauce replacing mushrooms and truffle oil. Horribly sweet, bad texture, and a removal of an excellent vegan option! (The meat options all seem fairly normal which only makes it more frustrating)


GeorginaNV
GeorginaNV

I love the sandwiches/pastries here but really disappointed with poor and slow service. There were 4 people behind the counter. 2 people were waiting for coffee orders and because there weren't any, they were just standing waiting. The other 2 were taking one order at a time and wouldn't take the next order until the whole order had finished (lots of standing and waiting for sandwiches to toast and then even delivering to the tables (whilst the other 2 were standing around). It's 1pm on 27th October and I was there 10 minutes ago so perhaps management need to have a word with those staff working because it's very frustrating to watch when you are on a lunch break. Then when I did receive my...

Categories

  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • European Delight in a culinary journey across Europe with our exquisitely crafted menu, featuring authentic dishes from France, Italy, Spain, and beyond, using the freshest ingredients to bring traditional flavors to life.
  • Fast Food Enjoy a variety of quick and delicious meals perfect for on-the-go dining. From juicy burgers and crispy fries to refreshing drinks, our fast food menu satisfies your cravings with speedy service and irresistible flavors.
  • Vegetarian Delight in our vibrant collection of vegetarian dishes, crafted with the freshest greens, rich flavors, and savory spices. Enjoy a wholesome, delectable plate that celebrates nature's finest ingredients.

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