Phone: +441555666077
Address: 43-45 Wellgate, ML11 9DT, Lanark, United Kingdom
City: Lanark
Dishes: 8
Reviews: 2270
Website: http://www.plumorchard.co.uk
"We ordered a take away at 4:30PM for collection at 5:30. I arrived at 5:35 to be advised they were only just starting to cook it then. It should have been ready to collect at this time as requested. The restaurent was chaotic, another customers order had been lost and she was complaining, the owner came out and shouted at the staff that there were orders waiting in the kitchen. I waited 35 minutes and eventually complainted about the delay. I eventually received my order at 18:10 (40 minutes late). We do like the food here and I understand it was busy but IMO this delay is unacceptable. I had two hungry kids at home waiting to eat and it wasn't fair to make them wait this long. I won't risk ordering from here again given I don't want a repeat of this saga."
All prices are estimates.