Phone: +33967144616,+33546414616
Address: 10 quai Duperre, La Rochelle, France, 17000
City: La Rochelle
Dishes: 8
Reviews: 3944
Website: https://05
"Great location, lively atmosphere and food looked and was ok. However, the service fell very short of any stars. The waitresses literally ignored us until we insisted on some attention. We ordered in French out of respect and friendliness but we have never felt so awkward! Clearly us English visitors aren’t a priority. Mains came out quickly and we were happy in the spring sunshine but after 49 minutes asking where was the set “cafe gourmands” to follow? , the first waitress said she was new fair enough) and didn’t know what the set menu arrangements were, so arranged to ask someone else. No one came to serve the dessert coffee so I asked again. No response. Nothing arrived. Finally we just went in to pay as we’d had enough of waiting about to get any kind of service. We paid without being offered the dessert and coffee no discount no offer of service then… we’re rudely told to pay again as their card machine wasn’t working which it was as the money had been taken) we were then asked to pay again! And told “so it’s your choice to leave” although we wanted our dessert which wasn’t offered! We left pretty disappointed at the service and attitude despite making a friendly effort to speak French and wait nearly two hours for a set menu! Shame … as the moules and steak were good, the cider we enjoyed and the position was lovely. Maybe try looking after your customers and be polite if you want people to recommend or return to eat with you!? Spoilt the day… cheers!"
All prices are estimates.