Sail Loft - Menu

The Harbour, Cornwall,Isles of Scilly, United Kingdom

🛍 Cafe, Pizza, British, Vegetarian

4.2 💬 1184 Reviews
Sail Loft

Phone: +441736710748,+441736710291

Address: The Harbour, Cornwall,Isles of Scilly, United Kingdom

City: Cornwall,Isles of Scilly

Menu Dishes: 6

Reviews: 1184

Website: https://www.stmichaelsmount.co.uk/plan-your-visit/shopping-eating

"We arrived at the restaurant at 1:15 on a quiet day with 4 staff members present. Since we didn't have a reservation, we were only offered cream teas, which was understandable. However, the service was extremely poor. After being seated, we were told that someone would come to take our order but nobody did. We eventually had to approach a waitress at the bar who promised to attend to us shortly. It seemed that the person who I assume was the manager told her he would do it himself but instead served another table. A different waitress eventually took our order for 3 cream teas, but we had to wait 10 minutes for a black coffee and 2 pots of tea. The scones took even longer to arrive, and we had to ask multiple times for our order. Other tables who arrived after us were served before us, and we ended up waiting over an hour for our cream teas. The service was slow, and the manager appeared to be rude and dismissive to both customers and staff. I would not recommend this restaurant as the service did not match the price of the food. The scones were tasty but cold, and the tea pots only had enough for one cup each. We had to repeatedly ask for our food, drinks, and bill."

Full menu - 6 options

All prices are estimates on menu.

Salads

Dessert

Pizza Snacks

Sandwiches

Soups

Eduardo Eduardo

Parking: No parking Service: Take out Meal type: Lunch Price per person: £30–40

Address

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Reviews

Debra
Debra

The food was amazing staff were friendly helpful and amazing would visit again Food: 5 Service: 5 Atmosphere: 5


Denise
Denise

Food is okay, staff friendly but there are not enough seats. Service: Take out Meal type: Other Price per person: £1–10 Food: 5 Service: 5 Atmosphere: 4


Peter
Peter

I recently dined at a new restaurant that offers an amazing afternoon tea and delicious fizzy drinks. The experience was absolutely wonderful, and the staff were lovely. The price per person for this meal type was between £50-£60. View menu


Andy
Andy

A beautiful minimalist place in a lovely setting The food is exquisite You have to visit at least once a lovely experience for all to enjoy Service: Dine in Meal type: Other Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5


Heidi
Heidi

Gluten free afternoon tea was a delight! I loved being able to sample all of the teas with my tiny sandwiches. It was wonderful to have a proper gluten free scone with all the trimmings. An excellent spot for a celiac/coeliac or a mixed group.


Katie
Katie

The best afternoon tea I’ve ever had, the food is delicious and presented in the most beautiful way. The staff are lovely and welcoming. Would 100% come again and recommend to anyone visiting. Service: Dine in Meal type: Lunch Price per person: £90–100 View menu


Francesca
Francesca

amazingly divided plated with local ham, cheddar, well-kept fennel, smoked makrele, celeriac salat, chutney and house-baked brot. all absolutely delicious! chutney dies! easy on the expensive side, but it was worth it. they were very busy and we had to wait for about 10 minutes. eating was very fast, although that was great.


Matthew
Matthew

Cream Tea for all with a wonderful variety of teas to choose from! Don't let the menu board outside discourage you, as you can opt for just tea without having to order the £10 cream tea. Despite the initial impression of slightly high prices, the overall value turned out to be worth it. Service was rated a 4, with a meal type of brunch and price per person ranging from £10-20. The food received a rating of 4, while the atmosphere was rated a 5.


Jenny
Jenny

We arrived at the restaurant at 1:15 on a quiet day with 4 staff members present. Since we didn't have a reservation, we were only offered cream teas, which was understandable. However, the service was extremely poor. After being seated, we were told that someone would come to take our order but nobody did. We eventually had to approach a waitress at the bar who promised to attend to us shortly. It seemed that the person who I assume was the manager told her he would do it himself but instead served another table. A different waitress eventually took our order for 3 cream teas, but we had to wait 10 minutes for a black coffee and 2 pots of tea. The scones took even longer to arrive, and we h... View menu

Categories

  • Cafe Indulge in our vibrant cafe selection, offering an array of freshly brewed coffees, artisanal teas, and delectable pastries, paired with cozy ambiance for a delightful dining experience.
  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time. View menu
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
  • Vegetarian Delight in our vibrant collection of vegetarian dishes, crafted with the freshest greens, rich flavors, and savory spices. Enjoy a wholesome, delectable plate that celebrates nature's finest ingredients.

Amenities

  • Wifi
  • Takeout
  • menu
  • Parking Area
  • menu
  • Outdoor Seating

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"So let us share our experience, We went in tonight as a family after seeing that it home made food on the drive to sennen and looked online and had a good look at the food available on the menu also looking to see if it was dog friendly and it ticked all the boxes, Upon arrival me and my wife went in 1st to ask if we could have a table for food and if dogs can go inside and staff were a little unsure but they confirmed we could upon asking for a table for 7 but one in a pram he said we don’t have the availability to cater I was looking at a table big enough and eventually said that this table was available whilst being seated we had 2 table one clean and the 2nd just been finished with so needed a clean but he came and cleaned both tables and he squirted the cleaner on a clean table and the over spray bounced off the table and went over our selfs then we were handed a menu freshly printed A4 paper thrown on the table (WET TABLE) so they stuck to the table upon agreeing what we wanted we went to the bar within 2-3 mins of being seated we knew what we wanted and when we asked for the meal it was OUT OF STOCK (Sunday lunch) ok fair so as I was with a family member at the bar I quickly rushed back to the table to ask my daughter of an alternative she wasn’t happy, So I made a meal up of all the extras on the menu so I went back to the bar to find my family member ordered 2 fish and chips then I realised my wife also wanted Sunday lunch so I quickly rushed back to ask her what she wanted and went back to the bar just as my family member left and asked for fish and chips was also sold out also! 99% of the menu was SOLD OUT this should of been discussed upon arrival not as we were ordering I run and operate my own business and this isn’t how I would treat my customers this isn’t how an establishment should be ran! Even when I was standing trying to order a member of staff was standing there arm against the wall doing nothing while customers are standing waiting to be served! So we decided not to eat and my family member went back to the bar to ask for a refund as we couldn’t eat as a family and the staff were iffy about offering a refund but 10 minutes later they did refund my family member as it became a scene for other people as they could see what had happened! This establishment should be call the 1st and late time you come here! We ended up walking to the chip shop down the road for food we are very disappointed in this company and establishment! For anyone who wants to eat please make sure they HAVE STOCK how can this establishment run without stock? Never again tonight they lost over £200 revenue due to this situation!"