Smashburger - Menu

Poor customer service and tasteless burger, service and meals needs to improve. No good value for money

Really good burgers and chips with a beer! Lovely staff and excellent customer service. Will visit again

Enjoyed the food in a pleasant environment. The service was excellent, I was personally impressed. Liked the salads too.

I'll start by saying the burgers did taste good and had plenty of toppings. However you can find a lot better for less. £30 for two burgers and a large chips, which in my opinion wasn't even a large portion is far too expensive to be worthwhile and is definitely not worth the price. I certainly think you can get better for that money elsewhere. Unfortunately I can't see myself coming back unless prices even out a bit.

My first time here. We went as a family of four adults. Food was simply delicious! I did notice that they delivery drivers were in and out a lot. Not a great place to eat in for a special occasion but it was clean and the staff were pleasant. Most of all the food was really good with lots of different types of burger catering to meat eaters, vegetarians and vegans. The chips with pico de gallo is also really great. The shakes are generous with the traditional metal flask on the side.

I used to eat smash quite regularly, many times a week, I ordered this time on Uber for the buy one get one free, and it has genuinely gone down hill, the beef in the burger is unseasoned and tasted plain, and there was way too much mustard on both of the burgers. the fries were soggy and slightly uncooked, I called up and asked Paul to put ranch and chipotle mayo in one pot so I can mix it which they have done for me in store many times he then said he can’t do that then gave me it in 2 pots making me lose most of the sauce I paid for…… The quality and taste used to be so much better, I am very disappointed.

Third time I've been now, so I feel qualified to comment. Tucked away in the island haven of Kingston, amongst such deities as MacDonalds, Cafe Nero, Tesco and Home sense; Smashburger is the burger to beat all others. Crisp outer layer full of umami and inside it is moist beef. I had the Beef Avocado Club. Two patties, Bacon, Cheese and avocado on a wholemeal bun, and the Smash fries, aromatic with Rosemary and Garlic. Whats not to love. Ok so its a bit at the pricey end of a burger, but you get what you pay for. My only negative point is that they don't do Coffee or Tea, instead taking a leaf out of five guys and just offering cold drinks from a machine and bottled beers. Heads up, its a ca...

We took our young grandsons here for an early lunch following an activity nearby. I had seen the menu online and was looking forward to trying it, the fact that it offered gluten free buns was a welcome factor as my husband is coeliac. The place was empty when we arrived; the member of staff who seated us was ok but not overly welcoming or friendly. We tried to order using the QR code but it did not offer the option of ordering without a bun so we gave up and ordered at the counter. The kids meal was excellent value for money. Had to ask for glasses/straws as none offered. Food was fine but not fantastic however the smashfries were really tasty. The guy who brought the food to the table seem...

My daughter and I recently visited the Smashburger restaurant in Milton Keynes. We were both very impressed with the food, which was fresh and delicious. The staff were also very friendly and attentive. However, we did have one issue with our order. My daughter ordered a chicken burger with just tomato, but when it arrived, it had everything except tomato. She suffers from social anxiety, so she didn't want me to bring it to the staff's attention. We had tried to order from the app, but that was a confusing mess and didn't offer the options we wanted. Overall, we had an OK experience at Smashburger, and we would have liked to have had our order correct. Here are some suggestions for how Smas...