Phone: +4921136777575
Address: Klosterstr. 68, 40211 Dusseldorf, North Rhine-Westphalia, Germany, 40210, Düsseldorf
City: Düsseldorf
Menu Dishes: 34
Reviews: 2978
Website: http://soba-an.de
"I left the restaurant and back to the hotel. we were almost accused for the other table of 8 people and our table of 3 people. fortunately, we checked the bill and found out that we were charged for the appeal because of the waitress. the waitress said the machine made a mistake and seemed like it wasn't a big thing at all. How can technology add 2 bills together? there are 2 separate tabs and bills. After I rejuvenated them, the kitchen helper came and he explained he had no warning because he was only working in the kitchen. then finally the owner? or the chief on the curse? (one of us saw that the waitress had already spoken to her when we complained) came to our table and apologised while she ordered the waitress to bring the other tables to other customers. it seemed like she was not sincerely apologised and she was just trying to get away from this situation quickly and her attention is to bring more customers/revenue. the food was excellent and I enjoyed it very much. it's one of the best Japanese to eat in the country. I understand it's Friday night. we are kind of customers who want to eat quickly and go early. we are very satisfied customers. I saw they rushed to serve. a big group was said they had only 2 hours to enjoy. it is a kind of use in japan, I don't know whether it is in Germany. we got no limits of the time of stay. they don't care because we're the only customers for the first time. (actually not.) I understand that we all make a mistake, but the way they treated the situation is not professional at all with care and sincerity. Yeah, I'm very upset. if they are not native or the bill is on their business, please check their bill before they sign up, especially if they see that a large group at the same hour dining room."
All prices are estimates on menu.
Düsseldorf, a vibrant city on the Rhine, is known for its modern architecture, art scene, and Altbier. Typical foods include Rheinischer Sauerbraten and Halve Hahn.