Phone: +441388777775
Address: 100 Main Street, County Durham, United Kingdom, DL4 1AQ
City: County Durham
Dishes: 17
Reviews: 1495
Website: https://spiceisland-menu.co.uk/
"around 19 clock on new years advised eve as per booking. another table. later, two more couples came up in a total of 4 tabs. room was freezing, so they had to ask to put heating. had to ask her to write music to drink something. no waiter service. ordered food for 4 of us at 19:30 o'clock. an hour later no food had arrived. another table complained and suggested that they should bring poppadome out, so we have some of them with the pickle tablet, waiter it fell on the table and spilled over table cloth and man. At 9 o'clock we followed our food order, as no one had updated us. the other table of 8 people had not received any food. the restaurant took the pickup orders over the phone, but was not worried at all about the 4 occupied tables in the restaurant, which all had received no food in 2 hours. Finally we left the restaurant after over 2 hours after we had not received our meals. they had the good idea not to invite us for the drinks we had, but no excuses and no explanations. will never return to this restaurant because the service did not exist and the limited staff was not interested at all."
All prices are estimates.