Phone: +443304605508
Address: W Thurrock Way, Grays, United Kingdom
City: Grays
Dishes: 8
Reviews: 6980
"Im a HUGE fan of the TGI brand itself to the point of having birthday's there every year since i was 15 years old I am so sad to say that the brand itself is dying the food is reflecting it. Last nights meal was the worst meal ive had at a TGI restaurant, I ordered the Ultimate Ribs but got informed by the waiter (who was amazing the the service) that the rib supplier was different ribs were all the same size. Disappointed but still wanting ribs me and my partner went with the ribs. When they arrived straight away from just the smell alone you could see they were burnt to a CRISP so bad you could smell burnt, chips were stone cold, coleslaw was SUPER salty corn on the cob was sticky (which i dont get unless they thawed it wrong). I complained to the waiter which looking in disgust agreed that they were burnt said she will get us some new ribs which after another half hour of waiting came out even more burnt then the first set of ribs. I had enough at this point i had enough asked for the manager who kindly explained the same story of having a bad supply of ribs which explains why they are the way they are. He comped our meals apolgised we left disappointed after 2 a half hours of disastrous food. I would highly recommened NOT going wasting your time or money here at all, definitely the worst TGI experience to date."
All prices are estimates.