Tgi Fridays Lakeside Retail Park

W Thurrock Way, Grays, United Kingdom

🛍 Sushi, Pizza, Cafés, Asiatic

3.9 💬 7698 Reviews

Phone: +443304605508

Address: W Thurrock Way, Grays, United Kingdom

City: Grays

Menu Dishes: 8

Reviews: 7698

"Im a HUGE fan of the TGI brand itself to the point of having birthday's there every year since i was 15 years old I am so sad to say that the brand itself is dying the food is reflecting it. Last nights meal was the worst meal ive had at a TGI restaurant, I ordered the Ultimate Ribs but got informed by the waiter (who was amazing the the service) that the rib supplier was different ribs were all the same size. Disappointed but still wanting ribs me and my partner went with the ribs. When they arrived straight away from just the smell alone you could see they were burnt to a CRISP so bad you could smell burnt, chips were stone cold, coleslaw was SUPER salty corn on the cob was sticky (which i dont get unless they thawed it wrong). I complained to the waiter which looking in disgust agreed that they were burnt said she will get us some new ribs which after another half hour of waiting came out even more burnt then the first set of ribs. I had enough at this point i had enough asked for the manager who kindly explained the same story of having a bad supply of ribs which explains why they are the way they are. He comped our meals apolgised we left disappointed after 2 a half hours of disastrous food. I would highly recommened NOT going wasting your time or money here at all, definitely the worst TGI experience to date."

Full menu - 8 options

All prices are estimates on menu.

Chicken

Main Courses

Salads

Dessert

Steaks

Entrées

Appetizer

Peter Peter

Food: 5 Service: 5 Atmosphere: 5

Address

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Reviews

Taylor
Taylor

Poor quality of food and rubbish service food all over the floor one of the workers smelt rancid Food: 1 Service: 1 Atmosphere: 1


Joanna
Joanna

Service: Dine-in Meal type: Lunch Price per person: £30–40 Food: 5 Service: 5 Atmosphere: 5 Parking: Plenty of parking available Parking options: Free parking lot


Tonjo
Tonjo

Food was dry , burnt and cold. Used to enjoy food and drink here but today was a nightmare Service: Dine in Meal type: Dinner Price per person: £100+ Food: 1 Service: 4 Atmosphere: 5 View menu


Jade
Jade

Lovely food, our waitress Millie was also lovely and amazing service x Service: Dine in Meal type: Lunch Price per person: £10–20 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Nachos


Tim
Tim

Celebrated a birthday with Gemma as our waitress. She was excellent and attentive, the birthday song st the end was so funny! Meal type: Dinner Price per person: £20–30 Food: 5 Service: 5 Atmosphere: 5


Lucy
Lucy

I had lunch at this restaurant and overall, it was a decent experience. The meal price ranged from £10 to £20 per person, which is quite reasonable. The food was satisfactory, earning a score of 3 out of 5. The service was also average, with a rating of 3. As for the atmosphere, it created a comfortable but unremarkable setting, rated again as a 3. While it wasn’t a standout visit, it provided a decent midday meal. View menu


Ricky
Ricky

Our experience at TGI was an absolute disaster. We waited 40 minutes for the shared starter, which arrived completely cold. Our daughter's kids' meal came out at the same time and was so cold that she could eat it immediately (she's only 14 months old). After that, we waited another 30 minutes for the starter to be brought out again! After another 25 minutes with no sign of our main courses, we decided to leave. What a wasted evening! The service was appalling, and we will never return.


Redd
Redd

we waited 20 minutes for our server to come over to get our order in the end we had to go and find someone to go and look for her just so she could take our food and drink orders. We waited 1 hour and 5 minutes to receive are mains yet the restaurant was virtually empty. Mains arrived and a medium rear steak was ordered yet it was medium well. We got the steak re cooked which took 20 minutes I had finished my food before the steak came which means we came to dinner together yet ate separately. When the steak did come it was dropped to the table and the server walked away and didn’t say a word. The food took so long we didn’t even order dessert as we have already been here so long.


Johnny
Johnny

Im a HUGE fan of the TGI brand itself to the point of having birthday's there every year since i was 15 years old I am so sad to say that the brand itself is dying the food is reflecting it. Last nights meal was the worst meal ive had at a TGI restaurant, I ordered the Ultimate Ribs but got informed by the waiter (who was amazing the the service) that the rib supplier was different ribs were all the same size. Disappointed but still wanting ribs me and my partner went with the ribs. When they arrived straight away from just the smell alone you could see they were burnt to a CRISP so bad you could smell burnt, chips were stone cold, coleslaw was SUPER salty corn on the cob was sticky (which i... View menu

Categories

  • Sushi Delight in our exquisite sushi selection, featuring fresh ingredients, expertly crafted rolls, and traditional nigiri. Each bite offers a harmonious blend of flavors, promising a true taste of Japan.
  • Pizza Delve into our perfectly baked pizzas, crafted with hand-tossed dough, rich tomato sauce, and a blend of gourmet cheeses. Each slice bursts with fresh toppings, ensuring a delightful bite every time. View menu
  • Cafés Charming cafés offering a variety of freshly brewed coffees and teas, along with light snacks, pastries, and desserts. Perfect for a morning pick-me-up or an afternoon treat in a cozy atmosphere.
  • Asiatic

Amenities

  • Wifi
  • Takeout
  • menu
  • Delivery
  • menu
  • Cash Only

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