The Brasserie - Menu

The food was frozen, the white wine was warm, and the service was terrible. I do not recommend dining at this restaurant.

I loved it, and we felt welcomed. We loved the food and the little cakes. The waiter came fast when we needed her, and we got all the tea, coffee and hot chocolate we wanted. Super nice place

When we arrived at for our booking, there was no one available to greet us. The afternoon tea area was tucked away in a corner behind what appeared to be the breakfast bar. We were so disappointed by the appearance of the place that we did not stay View menu

Dining area is very small, toilets are not of high standards, food is overpriced butter was served instead of buttercream; cakes were stale and dry; where were the macaroons? I have to say, the lychee tea was wonderful but the colour of the teapot was disgraceful. I'd give the place a star rating

While visiting London for the first time we knew we had to have Afternoon Tea. We chose The Brasserie for its proximity to Hyde Park and Kensington Palace, our destinations for the day. We had a lovely Afternoon Tea experience! The food was exceptional, tea was steaming, and the staff was so friendly. We couldn’t have asked for a better time

We didn't feel The Brasserie offered much variety. We arrived to be told that the Asian menu wasn't available that day, leaving very limited menu choices especially if you wanted to be healthy. My steak and chips was fine but my wife ordered the 'superfood salad', which transpired to be a huge bowl of spinach with a tiny bit of rice, three slices of avocado and a tiny bit of quinoa. Very disappointing for The service was pretty good, but there wasn't much of an atmosphere and we didn't feel it represented good value for money, even for central London View menu

It was convenient for me to eat at the Brasserie as I was staying at the hotel. My daughter joined me for dinner and, luckily, we were able to laugh at the time it took to be served. The waiter explained that they had a buffet for happening at the same time so we made allowances. However, we had to remind the waiter that we had ordered wine. We waited at least half an hour for our food and then our plates were removed before we had actually finished. We had to ask for a sweet menu. Having ordered pancakes, we then had to wait another half an hour for these to arrive.It was fortunate that my daughter’s last train was midnight

My partner and I dined at this restaurant while staying at the Hotel for one night. The front of house staff were efficient and friendly, but the kitchen organization was lacking. We ordered starters and main courses, but there were some mix-ups with our orders. After receiving an apology, we enjoyed our tasty starters. However, there was a long wait for our main courses, and only one arrived initially. We sent it back to have both dishes together, which took another 5 minutes. The manager apologized and offered us complimentary wine and coffee as compensation. The Malaysian main courses we had were excellent, though it was disappointing that the sides were considered as extras.

Our evening got off to a rough start as our reservation was lost and the staff seemed unaware of our request for a top table. After some initial confusion, we were eventually seated and received good service. The menu at Olio's was a mix of brasserie and Malaysian cuisine, and we had chosen the restaurant specifically for the Malaysian dishes. Unfortunately, many items on the Malaysian menu were unavailable, including spring rolls, chicken satay, their recommended curried chicken, curried lamb, and more. Due to my shellfish allergy, I was limited to fried chicken wings for a starter and lentil curry or beef curry for mains. The fried chicken wings were greasy and the rice was dry, but the be... View menu