Phone: (+44)1916800519
Address: Burnthouse Lane, NE16 5AW, Gateshead, United Kingdom
City: Gateshead
Menu Dishes: 6
Reviews: 139
"Arrive and enter the back room which although had few tables seated had no atmosphere it was set out weirdly so quiet no back group music just felt uncomfortable. Any way we approached the bar was seated few minutes later but not given menus. Waited waited for staff to come over. Ordered lamb pork dinner which arrived in good time looked tasty, but no veg... sat and sat waiting for veg with dinner going cold and no arrival of vegetables so had to go ask at the bar! Not what you want on a relaxing Sunday having to chase up what should obviously come with a Sunday dinner and staff admitted they “forgot”. The dinner was lovely but the restaurant just had an uncomfortable feel. Laid out all wrong drafty and really cold! Also the diet coke was poured from a bottle (witnessed this) and was flat! Decided to skip dessert and I’m so glad as a man opened the door to the men’s loo which is near the area and the smell was horrific! I felt physically sick at the dirty smell.... I’m so glad I didn’t smell this before my dinner had been eaten or I’d have left without eating. We asked for the bill and the man who was taking payment also smelt ... this was of strong cigarette smoke. So I was happy to leave after this smelly end to the meal and not in any hurry to go back. Service needs improved, toilets cleaned and staff hygiene/smell addressed. But the food was nice which is a shame for the chef who obviously works hard."
All prices are estimates on menu.