The Cotton House - Menu

I phoned for a delivery and was advised this would be an hour. I called back nearly 2 hours later and was advised this “wouldn’t be long”. Waiting over 2 hours for a delivery only 10 minutes away is shocking.

The food is mostly lovely, however every other week the prawn crackers are missing from delivery!!!! At £2.30 a time this is a nice profit. Reckon I am owed a free meal in prawn cracker refunds due. DONT PAY FOR PRAWN CRACKERS.

Ordered a selection of dishes all bland and tasteless meat had a piece of bone in also the staff answer was that they would let the kitchen know and if you like food with more taste ask for chillies !? Wrong order also from what I ordered lost customer won’t be back duty manager was not prepared to resolve and eventually gave up overpriced also.Better Chinese options elsewhere best avoided would give zero feedback if could but reluctantly had to tick one !!!

This restaurant is an absolute gem. As you wait to be seated you are looking at beautiful fish and corals in a large marine fish tank. Its fab. The restaurant is beautifully decorated and has a great ambience. The service is attentive and efficient, they have many waiting staff just gliding around that place as its very busy. The food is extraordinarily good. Its modern and lighter than more traditional restaurants. I went back for a takeaway a couple weeks after our visit and again it was fabulous. I will return here over and over again, so glad I found it. To me, this is the perfect restaurant

Visited The Cotton House for the first time. It was very busy. The attention to detail regarding Covid-19 was clear and registering our visit was easy. We were shown to our table and offered menu by very friendly staff. The service was prompt and staff very respectful. The food was amazing. We were initially given prawn crackers. The crispy beef, chicken curry and fried rice were in plentiful supply and very tasty. The apple and cinnamon pie was served with ice cream-delucious. The pineapple fritter was also very nice. I would highly recommend this restaurant on the basis of excellent food, customer service and friendly environment. There is also a takeaway service provided.Can’t wait to go...

Last night my wife took me to the Cotton House for the first time for my 67th Birthday.It will be the last time we visit here. I'm not one for complaining but this cannot go unmentioned.The Starters of garlic mushrooms were greasy but tasty enough.My wife opted for Chicken chow Mein, which was overloaded with soy sauce, so much so she couldn't eat it because the soy sauce overpowered the food.I opted for the Pot Buddist delight, this has to be one of the most tasteless meals i have ever had, it was full of veg but no seasoning and i mean no seasoning, This was such a dissapointment as we heard some good reviews about this place.When asked if everything was ok i had to say, no.As i said i am...

The restaurant was well laid out for Covid and we were able to check in with my phone. The tables were a good distance apart, so felt quite comfortable.Staff were nice, attentive and busy.Our food was well presented, hot and very tasty. really enjoyed the meal and would have liked to relax and stay a bit longer. However the family of 5 at the next table were unbelievable, all on their phones throughout the meal, Shouting comments to each other to pass information to people in the other phone conversations and generally noisy and ill mannered. Even when the food came it was like sitting beside pigs eating from a trough. Not the restaurants fault but we were happy to get away from what could h...

Friday 1st October, 6 of us enjoyed a very tasty lunch in lovely clean surroundings. However what a pity the initial ‘welcome’ left a very bitter taste. We had booked well in advance (17 th sept.... after 8 attempts to have our telephone call answered, trying at different times of the day evening, I was placed number 13 in the queue) A young male answered and booked our table for 12.30.Imagine how we felt on arrival to be curtly told repeatedly by the employee that No booking had been made! Indeed she was extremely rude and accused me of pointing at her. I took exception to her confrontational accusations which were totally untrue. I showed her my phone records which proved she was totally w...

Ordered a takeway on a busy Friday night. Called at 4.30 and waited in the queue. Asked the bloke who answered whether I could order now for pickup just after 5. Was told that the best way to order is to download the app and ignore the collection time (which was 6.10), but put the time I want to collect it into the comments section. Asked if 5.15 was OK and was told if the order value was below £30 that would be fine, but above £30 it would be 5.30.Brilliant.Ordered £32 worth of Chinese food and sent OH off to collect between 5.20 and 5.30. Arrived only to be told the order wouldn't be ready until 6.10. OH explained the conversation with member of staff and was told that it would be put thro...