Falkirk

Falkirk, known for the Falkirk Wheel and the Kelpies, offers hearty Scottish dishes like haggis, neeps, and tatties, alongside local ales and whiskeys in its charming pubs.

Creamery

Creamery

Main Street, Falkirk, United Kingdom

Pub • Food • Seafood • Ice Cream


"Now before you read this, I am not a picky customer in any way and I don’t enjoy writing poor reviews needlessly. However, this deserves to be written. I have been coming to the creamery for years with my family and partner and always loved...it. However, today will be my last time here. We visited for a birthday today and ordered the black pudding pakora, which was okay, albeit a bit flavourless. The spiced onions and pakora sauce were nice. We then all got the hunters chicken as this is the dish that we always get as it’s great. As soon as it arrived, I knew something was wrong. Instead of a chicken breast with a full bacon rasher, covered in bbq sauce and cheese, we were given chicken goujons (soggy as they’re in sauce), morsels of bacon lardon pieces and barely any sauce and cheese. I asked the waitress about this and she said that she’s only been there weeks and it’s always been like that. I then went up to the bar to speak to the owner. He said that the reason for this change is due to them having issues with the chicken breast drying out (in the years I’ve been coming here, not once have we experienced it dry, as it’s cooked in sauce anyway) and that customers prefer it this way. There is no way that the customers would prefer what is being served now to what it used to be, so let’s be honest, the real reason is to cut costs, plain and simple. The owner then said that it’s been like this since they reopened months) which was a bare faced lie as I’ve been here times last month (May) and each and every time, the chicken was a breast, not measly soggy goujons. The owner was very arrogant and rude and just said “well I’ll take it off the bill”., to which he did but this was probably one of the worst experiences and disappointments I’ve had in a restaurant, and I’ve been to some places. For dessert, I enjoy the cheesecake which I always get with ice cream instead of cream, but was now told that ice cream would be a surcharge, which is crazy as the ice cream they use isn’t expensive stuff in the slightest. We wanted to leave as soon as possible and after the way the manager spoke and acted, I was severely disappointed and angry. I, and several family and friends have been regular customers here for a long time, but after today, we won’t be returning, it’s clear the customer isn’t first priority here, but being more frugal is. Please see attached images comparing both hunters chicken and see what you’d prefer."

Teng Huang Palace

Teng Huang Palace

51 Grahams Road, FK1 1LA, Falkirk, United Kingdom

Food • Beer • Curry • Chinese


"Myself and my partner had a takeout from here for the first time this evening. The girl on the phone was very pleasant and the food arrived promptly, however that's as positive as it got. My partner's chicken chow mein had literally no sauce through it, just dry overcooked chicken with burned noodles. The curry sauce which he ordered was like wallpaper paste, but lacking in any distinct flavour. I had the chicken and yellow bean, which was edible but nothing amazing. I also ordered chips and gravy but I have no idea how they can call it gravy. It was yellow, which made me think it was actually curry sauce, but it just tasted off. We phoned to ask for a refund given how unsatisfied we were with the food we received, however the manager was immediately defensive and said that as it was our first time ordering from there, we obviously weren't used to the food (what?! . Instead of apologising and offering a full refund (which any decent company would do she tried to call our bluff by saying we were only entitled to a refund if we brought our half eaten food back (never heard of such a policy in my life, think she was trying to be smart or awkward . My partner has Covid and at no point did she think to check before asking for us to return our contaminated food. We went to the restaurant with our half eaten food and again we got a very defensive, abrupt attitude from the manager. She insisted that her restaurant has been open for 20 years (not sure of the relevance . Maybe in those 20 years she's lost her tastebuds to decent tasting Chinese food. She did provide us with the refund (minus the cost of delivery reluctantly. If anyone gets Covid after eating at Teng Huang Palace, it's because the manager insists on Covid victims returning their half eaten food for a refund :"