Falkirk

Falkirk, known for the Falkirk Wheel and the Kelpies, offers hearty Scottish dishes like haggis, neeps, and tatties, alongside local ales and whiskeys in its charming pubs.

Pizza Hut

Pizza Hut

Central Retail Park, Falkirk, United Kingdom

Pizza • Kebab • Sushi • Seafood


"OK, so this is ‘just’ a Pizza Hut review, right? And they’re all the same, aren’t they? Well in my experience they’re pretty much of a muchness. BUT this is the first visit we’ve had to this particular restaurant. From the moment we opened...the door and were second in the queue and the Manager checked on us and said he’d be right back to the moment we left and he made a point of thanking us and saying goodbye, we had the best experience. So good that I made a point of reviewing which for ‘just’ a Pizza Hut I wouldn’t normally do. This Manager, and his team, were non stop. The polite and efficient service, the explanations of the process of ordering and paying, the check backs, the food quality. Service with a smile and a chat. Not too intrusive just right. The whole lot was just top drawer. Had a few word with the Manager to pass my thoughts on to him. Wanted him to know first hand that his own very obvious work ethic was so positive to see and obviously rubbed off on his team. He said most had been with him for years. He also said that he was leaving the firm after years early retirement. He was an example to his staff. Leading from the front. Down in the trenches with them. Everyone deserves to retire, but if you take our advice Pizza Hut senior management, you’ll convince this man to stay and have him train your Managers on how to not only manage, but how to lead. Not on how to deal with the public but how to meaningfully engage with the public. My wife and I are both senior managers in different public facing organisations. This guy was just exceptional. I think his name was Stuart/Stewart. Sometimes the simplest things mean the most. So, as I said this wasn’t ‘just’ a Pizza Hut review because this wasn’t ‘just’ a normal Pizza Hut."

The Canalside

The Canalside

United Kingdom, FK2 0DP, Falkirk

Pub • Steak • British • European


"So yesterday I went for lunch at the canalside and it has seriously went downhill. I posted a wee comment on their page without going into detail all I said was I was disappointed, as I don't believe in totally slating a business on fb. However they have now deleted my post and blocked me from their page so I am taking it upon myself to leave an honest review. 21 pounds for 2 course isn't the cheapest so I expected something at least edible. I can't fault the waiting staff as they did their job and the food was served promptly as we explained we were in a bit of a rush. I ordered the tomatoe and roast pepper soup for starter and the festive burger for main. Bearing in mind this was 21 quid.... The soup was basically as though they'd opened a tin of tomatoes and heat it up. Nothing more, nothing less. I'd have put up with that as a starter if the burger that came next was actually so bad that we were sniffing it before every bite as there was strange whiff to the meat which us panicking it was off, which we really shouldn't be having to do. We ended up leaving it . The only part which was actually good was the pigs in blankets on top. The point of my post is why can't I post an honest criticism about food which I paid good money for without getting blocked. All I said on the page that they have went down hill. Any decent business would have wanted to know what the issue was in the hope to resolve it for future potential customers. Make your own mind up but I won't be back ."