Phone: +441531634776
Address: Horse Rd, HR8 1LS, Herefordshire, County of, United Kingdom
City: Herefordshire, County of
Menu Dishes: 6
Reviews: 1668
"We arrived at the restaurant at 1 pm on a weekday and experienced a long wait to be served. Despite the low number of customers, we had to ask for menus after waiting for 25 minutes. The female staff seemed inattentive, with one employee noticeably preoccupied with drinking a beer behind the bar. We had to actively seek out the staff for dessert menus and coffee. The hake dish was excellent, but the fish cakes were disappointing - they appeared over-fried, hard, and dry, while the vegetables were soggy. By 2:45 pm, we had just finished dessert when a staff member informed us that the pub would be closing in 10 minutes, prompting us to hurry through our meal. The overall experience felt rushed. Had we not encountered such a long wait at the beginning, we could easily have finished by 2:30 pm. The pub was also quite chilly due to a draft from two open doors. Our previous dining experience at the same venue was vastly different - the fish cakes were much better cooked and presented, and the service was attentive and welcoming, particularly thanks to the male manager at that time. This time, however, we felt like an inconvenience. The food was also on the expensive side. As a result, we have mixed feelings about returning in the future."
All prices are estimates on menu.