Phone: +448721077077,+441483421545
Address: 22-26, High St, Waverley, United Kingdom
City: Waverley
Dishes: 6
Reviews: 558
Website: https://www.historicinnz.co.uk/
"My visit to this attractive venue led me to believe that the service would be excellent. Unfortunately, I was proven wrong by a senior staff member. When I placed a simple order for four drinks, the glasses were broken and there was a 15-minute wait for the last drink. It seemed as though we were an inconvenience to the assistant manager, who was more concerned about serving the table next to us, even though they had received the wrong tea order. When we tried to rectify the situation and change the outstanding drink order due to the long wait, we were charged the full price. While I understand that pubs may be struggling, treating customers poorly is not the way to improve business. There was also a lack of a warm welcome, and when I tried to engage in conversation, I received a dismissive response. Overall, it was a very disappointing experience and I will not be recommending this establishment to my social circle, friends, or family. I am sorry to say."
All prices are estimates.