The Queens Head - Menu

Townhead, LA23 1PW, South Lakeland, United Kingdom

🛍 Pubs, Full, Steak, British

4.2 💬 3352 Reviews
The Queens Head

Phone: +441539432174,+441539432404

Address: Townhead, LA23 1PW, South Lakeland, United Kingdom

City: South Lakeland

Dishes: 8

Reviews: 3352

Website: http://queensheadtroutbeck.pub/

"We booked a table online and paid £5 per head to reserve the table for Sat eve. Unfortunately, due to a family member feeling unwell, we had to cancel, which we did, a full 36hrs before the reservation on the Friday morning, before leaving for Windermere, so that they could at least fill that table if needed. We rang the Queens Head to say sorry for cancelling the evening reservation but we 'd like to eat earlier and could we rebook for lunchtime instead The lady, should 've got her name, said 'of course, what time ' we said about 1pm and would the £20 already paid reserve the table? The lady replied 'No! ' that money is now gone as we 'd cancelled the later reservation!!! I beg your pardon, so we 're still coming, just earlier in the day and this £20 won 't be refunded against this earlier reservation we asked? No, you 've cancelled, you 've lost your £20 now. The lady then said, so, what time do you want to book for lunch? To that we replied, are you kidding? You 've literally taken £20 from us for nothing and now you want us to waste even more of our hard earned money with you? No thank you, we 'll take our money elsewhere in Windermere. We could understand if we were cancelling altogether but we weren 't, just eating earlier on the same day!!! What an absolutely disgraceful policy the Queens Head has when you pay a deposit online and then need to amend it to a more suitable time. Shame on you Queens Head. At least Dick Turpin had the audacity to wear a mask when he robbed people. Do not book online folks as they will keep your money even when you want to change your reservation. In fact, if that 's what they are like before you 've even set for in the place, heaven help you should you have an issue with the service or food on the day."

Menu - 8 options

All prices are estimates.

Katherine Katherine

Table given away, party included 91yr old and Type 1 diabetic. No signal to explain our 15min delay. No hospitality or empathy. Disgusting after 2hr drive.

Address

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Reviews

Pedropete441971
Pedropete441971

Great building in a stunning location. Very tastefully decorated. Very welcoming with a decent selection of drinks. Menu fine. Ordered ham sandwich but was rather disappointed


Trevor
Trevor

Yet again another fabulous meal at a lovely pub.i had the beer battered fish n chips my wife had the gammon followed by apple crumble all three we're tremendous The service was great. Thanks Chloe for looking after us..


MattDrew2011
MattDrew2011

The Queens Head is a nice pub and hotel, it’s clean and you’ll be fed. Car park has more than enough parking and the area is well lit. The room was clean, well provided for and warm. The evening meal was average but overpriced, the...


Sarah
Sarah

What a beautiful pub and hotel with the friendliest hospitality. The rooms are cosy, comfy and superclean with everything you need. The food was home cooked and very generous and just what you need after a day of walking. It is off the beaten track...


P6986DUlees
P6986DUlees

Booked online and table was ready on arrival. Service was prompt and friendly. Food was excellent, good children's portion and lots of choice for all of us. Good special offers each night it was curry night and one of us really enjoyed theirs. Will be...


paul
paul

Pre booked a table for Sunday lunch with my grandmother and young daughter. After some confusion when we first arrived about where we should be sitting, we were initially sat at lovely table in a side room. Once were were all settled grandmother sat down,...


64fbc
64fbc

arrived for lunch after walking from Windermere, warm welcome, open fire and fantastic menu. Lunch two course menu was great value. Choices from the main list also superb. Best fruit crumble ever, with hot custard on the side. Looking forward to returning to try their...


Chris
Chris

After booking a table for 5pm , thought a roast dinner would be nice , on arriving we are told only roast beef was left , so my husband went for beef I went for the Vegetarian roast , on arriving my husband has one very small piece of broccoli I had 2 small ones , dried up 3 little roast potatoes and mash potatoes was cold so disappointed ! We did point out our disappointment which they said they would take away bit if they had veg in kitchen wjy not serve it !!! Will not be going again , if your going to serve a roast then serve a full hot roast !!


nb67
nb67

We booked a table online and paid £5 per head to reserve the table for Sat eve. Unfortunately, due to a family member feeling unwell, we had to cancel, which we did, a full 36hrs before the reservation on the Friday morning, before leaving for Windermere, so that they could at least fill that table if needed. We rang the Queens Head to say sorry for cancelling the evening reservation but we 'd like to eat earlier and could we rebook for lunchtime instead The lady, should 've got her name, said 'of course, what time ' we said about 1pm and would the £20 already paid reserve the table? The lady replied 'No! ' that money is now gone as we 'd cancelled the later reservation!!! I beg your pardon,...

Categories

  • Pubs "Discover a cozy atmosphere with hearty meals, craft beers, and classic pub fare. Enjoy comfort food favorites like fish and chips, burgers, and wings, paired with a refreshing pint or creative cocktail."
  • Full Savor a delightful array of authentic flavors with our carefully curated menu. Indulge in a variety of dishes, crafted to perfection, offering something for every palate.
  • Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
  • British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.

Amenities

  • Seating
  • Free Wifi
  • Cash Only
  • Visa Card

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"Staff were very friendly, welcoming and efficient. They were also very kind to our dog. We had drinks and food and though the drinks were good, the food was not. The words 'frozen ' and 'microwave ' were forefront in my mind throughout. The mash potato I had with my pie was face meltingly hot suggesting the microwave was used, and my wife 's battered fish was mushy and watery suggesting it was deep fried from frozen. The batter was also only about 1mm thick and was like wise mushy. The meat in my chunky steak pie was definatly chunky but was a little too firm (not tough, just not tender. Probably the wrong cut of meat rather than badly cooked). I then had the caramel apple pie as did another member of my party. While his was hot, mine was cold. I had mine with cream which when it arrived, had bubbles in and was luke warm. What I think happened was that mine was microwaved first and then drowned in cream and left to sit while the other was microwaved. This mean mine cooled in the cream while the cream warmed. It also meant that the pastry on the bottom went soggy, and from the rest of the pastry, it didn 't seem like it had much crisp to begin with. Now I know that times are hard and pubs like this can 't be expected to make everything from scratch, but there are 3 other pubs close by and unfortunately this one is doing nothing to stand out from the others, in terms of food anyway. Overall, a nice place for a quiet drink, but I 'll not be back for the food. The only saving grace was the price; £80 for 2 rounds of drinks (1 pint, 1 coke and 2 halves per round), 4 mains and 2 desserts...I suppose you get that you pay for though..."