Phone: +441782395874,+441782392481
Address: The Square, Caverswall, ST11 9ED, Staffordshire Moorlands, United Kingdom
City: Staffordshire Moorlands
Dishes: 4
Reviews: 276
Website: http://www.the-red-house.co.uk
"Upon arrival we were told they ‘don’t think’ we can dine as they were fully booked inside was empty. Sat down to wait for a taxi to leave with x2 toddlers to the left of the bar, a staff member approached my son saying where is your mummy and daddy when I was sat right there with in eye sight. The children were standing by the bar , and a staff member said abruptly said can the children not run around , which they were not running around. I approached a staff member and said that if i had known it was a not kid friendly pub we would not of come. The manager then come up to us very rudely with attitude and said she does not like the way her staff had been spoken to and it is a kid friendly pub and asked us if we were going to eat food which we already were told to we could not anyway. From the second we walked in we did not feel welcome and like we shouldn’t be there. Very very rude staff and incompetent at their jobs as they clearly can’t handle working under pressure."
Menu - 4 options
All prices are estimates.
Maisie
Our party of 4 couples had a great meal here. We all enjoyed our various choices. Food is top quality and home made. Staff and service excellent
Address
Reviews
Scarlett
This restaurant excelled in every category: food, service, and hospitality. They ensured that everything was perfect. I cannot recommend it highly enough. Thank you.
Barry
Plenty of parking at rear, outside space also. Staff lovely, food arrived hot and there was a lot of it! No complaints from our party, which is unusual. Well recommended.
Aaron
I wrote a review of this restaurant 6 months ago, mentioning that it looked tired but had great food. Well, I revisited recently and was pleased to see that some areas have been updated with new carpets and reupholstered furniture. The food was still delicious, freshly cooked and homemade. I highly recommend it.
Ava
Visited today it was short notice to book after being let down, it was a family of 7 birthday celebration. Food was amazing and plenty of it. Staff very pleasant and polite. Ample parking. And a small play area for the little one to have a run around. All in all we would definitely recommend a well deserved 5 stars
TopDogRoxy
We absolutely love this place. Quality home cooked food, well priced and really friendly staff. The chips are the best I have ever had! Good veggie selection too. It’s old fashioned inside just like a traditional pub, which suits the type of home cooked food they offer. Try it, you will not be disappointed! Would 100% recommend!
Damien
We visited this pub a few years ago and wrote it off as it was awful (dirty and thread-bear). However we’ve been back a few times over the past 2 months and have had really very good food there. We now have a puppy so sit in the bar or garden but the staff are really very nice and helpful and the food has been perfect every time. We took friends to eat there with us and they were also impressed with the quality. We have pretty high standards for food and this pub is high on our list in Stoke-on-Trent.
AntGayle
Me and girlfriend visit The Red House regularly which is why I have gone out of the way to leave a review. It is now officially our favourite pub restaurant, as every time we visit the food is consistently amazing. The food portions are always huge and reasonably priced. The staff are always very friendly and we find most of the time we can ring up and reserve a table 15 minutes before we arrive (we only live in Weston Coyney). I would recommend this place to anyone visiting Stoke for a break. I’ve even convinced my friends who live up near Manchester to come down for the food!
Joe
The previous review about the restaurant not being child-friendly is comical! We were in the dining room when this incident happened. There was a 40th birthday celebration going on and the family was seated in a section that was already set up for the buffet. The children were running around while the food was being brought out and the couple was on their phones. The staff did inquire about the whereabouts of the adults since they were obstructed by a wall. The woman then started yelling about it not being child-friendly. Meanwhile, there were more than 20 kids playing in the garden.
Χαριτίνη
Upon arrival we were told they ‘don’t think’ we can dine as they were fully booked inside was empty. Sat down to wait for a taxi to leave with x2 toddlers to the left of the bar, a staff member approached my son saying where is your mummy and daddy when I was sat right there with in eye sight. The children were standing by the bar , and a staff member said abruptly said can the children not run around , which they were not running around. I approached a staff member and said that if i had known it was a not kid friendly pub we would not of come. The manager then come up to us very rudely with attitude and said she does not like the way her staff had been spoken to and it is a kid friendly pu...
Categories
-
Full Savor a delightful array of authentic flavors with our carefully curated menu. Indulge in a variety of dishes, crafted to perfection, offering something for every palate.
-
Steak Savor prime cuts of juicy, tender steaks, expertly grilled to perfection. Each bite offers a burst of flavor, served with classic sides and delectable sauces to enhance your dining experience.
-
British Traditional and hearty, the British menu offers comfort classics like fish and chips, succulent roasts, and savory pies. Rediscover familiar favorites, lovingly crafted with timeless recipes and fresh, local ingredients.
-
Pub Kitchen Enjoy hearty classics and comforting mains crafted with locally-sourced ingredients. Our pub kitchen offers a range of flavorful dishes, from juicy burgers to savory pies, all designed to complement your favorite brew.
Amenities
-
Seating
-
Reservations
-
Serves Alcohol
-
Outdoor Seating
