Phone: +441392832531
Address: Bullers Hill, Haldon Forest Park, EX6 7XR, Teignbridge, United Kingdom
City: Teignbridge
Dishes: 6
Reviews: 168
"Good. . . . . Everything may seem a bit petty, but when you pay the prices here, you would expect to be treated with courtesy and not discussed!I made my request and I appreciate that I was busy and noisy. My food order came incomplete. My order in the box started with fries with cheese, baguette cheese and drinks for me and 3 children. I wasn't too impressed by the cheese baguette. If you like chunks of thick cheese this is your place! Also, the girl who served never mentioned that she had only sown and never thought of checking any allergies! So the guy who made the hot drinks was very kind and polite, and the girl who served the baguette was lovely. The kids started asking where the fries were. So I asked the girl and she was very polite and I went to check. The girl who served me wine and. I must say not very complacent. I didn't apologize, I asked him how much he got me, he just said he hadn't withdrawn and he could get me and he had to pay in the box. It was rough, rude. . . . bad customer service I asked to be removed, as we would be late to meet friends, again, no apology. She offered the manager and I said no, we'll just go. When we were leaving, after everyone had a confab behind the drinks, she approached me. Then I started saying. . . ``I appreciate it being busy and noisy, but I said my full order that was lost part of and I was not impressed by the way he treated it quite rudely. To the manager's answer with attitude like the waitress, no, you didn't! Excuse me, I know what I ordered, I was thinking, so I politely said I had asked, but she shouldn't have listened to me. No, you didn't, no, you didn't, you argued with me. All I needed was. 'I'm sorry for the confusion, I'm sure he didn't want to, as you say he's busy, noisy, easy to do. No apology for the waitress attitude either. We will remove the cheese price from your fries pear for the size of the portions! Nothing. I said I worked in retail and their customer service is shocking. I won't recommend it. However, I must say that the 2-service staff I had experience was charming. It is surprising that if she is the manager, she has terrible customer service skills, even if it is a busy time of the year."
All prices are estimates.