Phone: +441452529066
Address: Gloucester Quays OutletSt. Ann Way, Gloucester, United Kingdom
City: Gloucester
Dishes: 35
Reviews: 14
"Booked a table for a catch up with my friend, arrived 5 minutes before our booking. Stood waiting for someone to show us to our table. Someone who I assume was front of house came over to us and just stared at us waiting for us to speak. I mentioned we had a table booked for two, but he just shook his head and said there was no booking. I showed him my confirmation from opentable. He looked around and then walked off assuming we should follow. So we did. We sat down right next to the kitchen and were left there. No one offered drinks. The lighting above was extremely bright and harsh. Felt like a canteen. Which is a shame because we’d just left Portivo lounge where the ambience was lovely and friendly. We got up and left. Terrible service. No apology for the booking confusion. Went back to Portivo and enjoyed the lovely ambience. Will not be returning to Zizzi. Get your act together Zizzi. You have a lot of competition in the area so you can’t assume people will return. You have lost two customers already."
All prices are estimates.