Basingstoke and Deane
Audleys Wood

Audleys Wood

Alton Road, Basingstoke And Deane, United Kingdom, RG25 2JU, Basingstoke and Deane

Steak • Dining • British • Chicken


"This is a former Victorian mansion build in 1892 and extended to form a good sized hotel in pleasant grounds. Like so many of these hotels, it specialises in Weddings and similar large events or conferences meetings. From the reviews it obviously does this very well. Inside, panelling is much in evidence and there are some lovely details such as the rather grand fireplace in the bar. The restaurant is light and pleasant with views out to the gardens. There is plenty of parking and good access nearby from the M3. Basingstoke centre is barely 10 minutes away. We stayed at Audleys Wood Hotel for three nights in one of their older bedrooms with an adjoining sitting room and bathroom. You could call it a small suite. The room, called Jane Austen, was a little dated but comfortable with all that we needed for our stay. The adjoining sitting room was quite large with two settees, a coffee table and a slightly random assortment of other furniture. It had a large, modern smart TV. The rooms were rather overheated for our taste but that was soon adjusted. The bathroom was modern and very much as you'd expect in a 4-star hotel. Over the three days the service and staff attitude was excellent. Everyone without exception gave the very best of service. I want to emphasise this as it was a feature of our stay. Meal wise, breakfast was really good and our favourite meal here. We did have a sandwich lunch one day and this was very well done with the offer of a pot of tea. Dinner we were less impressed by. The a la carte menu was as expensive as you'd expect but, for us, didn't seem particularly enticing with less choice than we would have expected. A little disappointed, we went for the bar lounge menu but weren't bowled over by that either. Our choices were a bit underwhelming, frankly. We didn't eat dinner in the hotel again, as a result. All in all, a nice relaxing break in this hotel, part of the Hand Picked Hotel group. Our slight disappointment warranted the 4-stars I've given, whereas the service alone would be a certain 5-stars otherwise. Don't get me wrong, we liked the hotel and it wouldn't stop us staying with Hand Picked Hotels again. All this has been fed back to the hotel directly and I've just had a good personal and positive email response. They ask you to complete a pretty detailed survey after staying which is a plus point."

The Star Inn

The Star Inn

Newbury Road, RG20 5TR, Basingstoke and Deane, United Kingdom

Pub • Steak • Vegan • British


"What a horrendous experience. I really don’t know where to start, we work hard all year and finished work on Friday 22nd so booked to go to the star on Saturday to start our family Christmas celebrations. Were had a dreadful year and were looking forward to a nice meal out. Firstly when we arrived the waitress came within minutes to take our order. I asked if we could order drinks and just give us a few minutes to look at the food menu. My son ordered a regular Coke, I ordered the Christmas cosmo cocktail and my husband the zero alcohol peroni. My god this was hard work , firstly I was told they might not be able to do the cocktail, my son was brought a pint of Coke and my husband a pint of peroni? He queried if it was correct as shed checked at least 3 times before what he wanted and was assured it was. However a few minutes later the waitress rushed over to advise it was in fact alcohol!! She then didn’t come back to take our food order for over 30 mins (I’d point out at this point the restaurant was more than half empty) When taking the food order we ordered the cheesy garlic bread , chorizo bites and olives to share as a starter. We were advised they didn’t have any cheese , so the bread would just be garlic bread. We agreed that would be fine. My husband ordered the duo of lamb, sorry no lamb was the response ! Eventually after another long wait our starters came out and omg ! The garlic bread was burnt to a crisp ! Black ! My husband took this back to the waitress and told her to take it back and take off our bill. How on earth any self respecting chef let that leave the kitchen , or a waitress bring that to a customer’s table is insulting. When the mains came we were at the point of giving up. Both my husbands main and my main were cold !! Stone cold. We decided to just eat what we could and get out of there. So we asked for the bill. We waited and waited and waited. All the time all three members of staff were huddled around the til. Obviously having an issue. But instead of coming over and apologising for the wait we were left sitting there. Eventually after calling IT they resolved the issue. On the way out my husband did express how bad the experience was. The manager offered to deduct something off the bill. But that would make no difference to our ruined lunch out. The food is below par, the prices were an absolute rip off!! Nearly £30 for a burger with a pig in blanket screwed to the top. I will not be returning here. It was a shame because 13 months ago we’d had a lovely meal , but this experience was horrendous. Never again"