North East Lincolnshire
Lids

Lids

34-36 Louth Road, North East Lincolnshire, United Kingdom

Beer • Spanish • European • Vegetarian


"We booked a table for on a Saturday evening for three people, When we arrived the restaurant was pretty empty bar two tables upstairs. We were seated and left with menus for The very young waitress came and took our orders. Our drinks...were a pint, a orange squash and one cocktail. We waited for these and received nothing, our first bits of food arrived before our drinks. When the food arrived we had no cutlery and no plates so we asked for these, the attitude on the server was as though we had asked for his life. How dare we enter a restaurant and want cutlery and plates to eat off. We also asked for our drinks( remember that really difficult order we placed, beer , squash and a cocktail) Eventually our drinks turned up but still no plates or cutlery so the dishes that had arrived where slowly going cold on our table whilst we stared at them wishing we could eat them. When a different waiter passed by we asked him for plates and cutlery and within seconds he brought them along with our other dishes. The first dishes were cold by this time so we asked for them to be reheated. Again we were faced with attitude and rudeness by the server (Andrew i think he was called) How dare we ask for our food to be hot or at least warm enough to eat. Andrew offered to reheat the dishes and return, he never did. We ate the few dishes we were left with which were hot enough and then left, as we went downstairs to pay we were faced with a bill featuring several of the dishes we hadn't received and being charged full price for the ones we had and had had to return due to being cold. Andrew had told us we could have the bill half price due to the shocking service and attitude he showed and yet the bill did not reflect this. We eventually came to an agreement on the bill and left. ABSOLUTELY SHOCKING SERVICE. There was a table of who waited about just for drinks and then decided to leave, a couple behind us who hadn't even had a drinks order taken after an hour and a poor couple who were just about to sit when we left. We warned them not to bother, Unless they fancied a very long night. We will not be back and i warn anyone who does visit, take a book and maybe even your PJs and a change of clothes, your in for a long wait."

Laceby Manor Golf Club Restaurant And Bar

Laceby Manor Golf Club Restaurant And Bar

Laceby Manor, DN37 7LD, North East Lincolnshire, United Kingdom

Kebab • Pizza • Mexican • European


"Attended a family wedding here recently. The restaurant, the location and the facilities were top notch, I think you would have to work hard to improve on what they have achieved here. However, the bar staff in the first floor function suite leave much to be desired ! Their attitude and reaction to the wedding guests during the wedding reception and evening event should definatly be improved ! It began with the sullen faces of the waiting staff during the reception , most should learn how to smile only one lady waitress blonde hair new starter was polite and smiled give her a job in staff training We asked for a bread roll during lunch, to be told, only for guests who have ordered soup ! Eventually after asking again they brought two over for the brides father... The evening event was a challenge when we struggled to understand why the part bottles of wine had disappeared from the table, when most of the guests were drinking spirits and beer etc. The penny , or should I say the C £17,000 dropped when the waitresses were removing full glasses of drinks from the table without checking! When challenged , the nonchalant response was to place the drinks back on the table and march off like petulant teenager! Our dismay was amplified the following day during a conversation with the restaurant manager told us , that 's what we do, If you need to keep your opened bottles of wine on the table you need to let us know , otherwise they will be removed! oh, so the wine is cleared along with the newly poured drinks too then? I don 't think we, or anyone else we know have ever been to a restaurant and even thought to tell the waiting staff not to take the half bottles of wine away before they have been emptied ? This usual practice was not discussed when we booked ! A cynic could suspect they re sell the newly recovered wine by the glass. This said, the manager did compensate with two bottles of the brides choice , so thanks for recognising the issue. But please consider NOT removing part bottles etc without checking in the first place."

Bargate Restaurant 53

Bargate Restaurant 53

53 Bargate, DN34 4SR, North East Lincolnshire, United Kingdom

Lunch • Brunch • Ice Cream • Vegetarian


"We recently attended a family 21st birthday in the back room at Millfields Hotel. This location had been chosen after we held a 50th birthday there earlier in the year in the Restaurant. I must start by saying that Sommer, one of the bar/restaurant staff, could not have been more helpful even considering the situation of the evening. A buffet had been ordered, like the previous time, to come out at 8pm and it had been requested that we have all savory food, including some hot food and sandwiches, and no cakes. When the buffet was served the majority was plates of cakes, with a couple of bowls of hot food. The quality of the food that was served was poor and when we asked to speak to the manager we were greeted by the Assistant Food and Beverage Manager who said there must have been some kind of miscommunication with the kitchen and she apologised profusely. We were informed that there was a table of 20 that they must serve first and then they would bring out more hot food and some sandwiches to correct the mistake, and would be no longer than 15 minutes. After half an hour of waiting and another family member having to ask for the pots of sauce that also hadn 't been brought out with the hot food, we again asked on the progress of the sandwiches as people had already eaten some of the hot food and what was left was now cold. We were greeted with more apologies and were told the food for the table of 20 had been delayed and therefore we would have to wait longer for the sandwiches. We asked to speak to a higher level of management and were told no one would be in until Monday but we were welcome to wait and speak to someone then, and to 'keep the plates of cakes anyway ' even though we had made it clear we didn 't want them as we had a two tier birthday cake. After nearly an hour and a quarter the sandwiches were finally served 3 plates of. (Ham, Cheese and Egg) Not the fillings, nor quantity or quality, we would have necessarily received should the right buffet selection been given to the kitchen to begin with. We felt very fobbed off and lied to at this point and found the evening poorly organised on the hotels behalf. The lady whom booked this event on behalf of her son, was totally embarrassed and mortified at the hole situation and spent the evening apologising to guests for the delays and poor quality of food. To top it off, and more reason for our review, on Sunday morning multiple guests from different households woke with upset stomachs after all eating at Millfields on the Saturday evening. We were totally disappointed in the evening from start to finish, especially after previous successful family functions held here."