North Kesteven
The Green Man

The Green Man

United Kingdom, LN6 9JU, North Kesteven

Pub • Food • Steak • British


"We travelled out to Norton Disney in light of the BBC news article regarding Walt Disney’s ancestors. We had a fab day in the beautiful landscape of Norton Disney. Arrived at the Green Man, following the same journey as Walt when he visited. Customer service was poor when entering, it felt very hostile initially. Bar staff were rude, specifically female. We were asked if we had a table booked to which we confirmed no, and asked if we could have a drink outside. Female noted she would need “to ask her manager”. We were given the okay and we ordered drinks. Another member of bar staff asked the female if “she could make a coffee.” Female noted “**** if I have to” and I felt this was blasphomy and offensive given my religious background. We wanted to order food and so called to book a table from outside given our reluctance to approach bar staff. Upon being seated we asked if the table candle could be lit by female and was informed she would “need to ask.” Food arrived and it was fantastic we thoroughly enjoyed, especially the roast dinner. Was not sure how I felt about eating next to staff on their break given we were informed of the “few tables” available when initially arriving. We were also not approached after being served food to asked if all was okay. Food was good, beautiful area but ultimately let down by the customer service. update post review having since posted a review I am appalled by the response from the owner. Very defensive and a complete deflection of some of the concerns raised. i am insulted that is has been suggested that my judgement was impaired from having three beers. The staff were indeed rude on this occasion and rather than take it on board to enhance their training, the manager deems it appropriate to belittle a customer for their honest reviews. Huge red flag for me and will not be returning. further edit in light of MORE comments from manager good Christian values do not behold a child of Christ from being respectfully honest. I am unable to accept this level of narcissism. Good day to you and the best for your business in the future. Price per person: £30–40 Food: 4 Service: 1 Atmosphere: 1 Recommended dishes: Sunday Roast with Pork"

The Finch Hatton Arms And

The Finch Hatton Arms And

United Kingdom, NG34 9PH, North Kesteven

Steak • Coffee • Cheese • Salads


"Dinner on a sunny Thursday evening in August. My dinner companion had been delayed by an accident so had to take a detour. I decided that on such a lovely warm evening I 'd get a beer and wait outside on the terrace in the lovely sunshine. The bar was cozy country pub and the two young ladies behind the bar cheerful to the point of effervescent. The cask was Tim Taylor 's Knowle Spring the young lady who served me apologised that it was a blonde ale, no need to do so, on an evening like that it was what I was looking for. A good pint, really enjoyable in the evening sunshine. When my companion arrived I revisited the bar to get her a drink and pick up some menus. I was again met by a lot of enthusiasm from a young staff who offered to bring the drink out. We ordered our meal and opted to eat in the dining room. From the complimentary bread to the coffee after the dessert, the service of the young staff, the taste and presentation of each dish were excellent. The only criticism was that the staff who were excellent were let down by management. I say this because at their age you haven 't had time to pick up all the little jobs when you work behind the bar and serve at table something which came to light when I asked for another pint. The barrel had come to an end and there was no one around who could change the barrel. The young lady was most apologetic but hardly her fault. About 15 minutes later as we ate our meal she reappeared, a barrel changer had arrived and she could now get me a Tim Taylor 's Landlord. It was excellent. We agreed that we had thoroughly enjoyed our meal as we left and would be back again. An excellent crew that evening had made it very enjoyable. Come on management give these young ladies the support they richly deserve."