Oldham
The North Star Shaw Oldham

The North Star Shaw Oldham

38 Rushcroft Road, High Crompton Park, Oldham, United Kingdom, OL2 7PR

Pubs • Steak • Cheese • British


"My family visited here after hearing good things, we arrived in plenty of time before the lunch deal finished for the day, which would have made this affordable. Young chap took our order, and 3 of us had the lunch menu in front of us and pointed to items off it, indicating we wanted the deal. They even said shall we order desert now or later, further indicating our intention to have the lunch deal. Food came, 2 of the 3 guests were happy with the food and then ordered the dessert which was part of the lunch menu. All came correctly, and then we asked for the bill. We had been charged individually for everything we ate and the lunch menu deal hadn 't been applied, so we were charged £20 extra for this mistake on their side. The waiter was a young lad, so we accepted that this must just be a mistake and asked a lady who appeared to be more senior. We explained the situation, mentioning that even though we didn 't explicitly say 'lunch deal ', we made it pretty obvious to the waitor. This more senior lady went and had a chat with the waitor and came back to us to say he thought the lunch menu was only Sunday, so she apologised to us and was lovely and genuinely apologetic. However, she then explained that basically because we had eaten the food (which she explained was a tiny bit of a bigger portion to the lunch menu meal) that we had to pay, and came over with the card machine. Therefore, she acknowledged that it was the young waitors fault but still charged us £20 more than it was. We didn 't want to cause a fuss because the young waitor could see everything and we didn 't want to dishearten him, but I expected more from the senior woman. Very very dissapointed."

The Halfway House Royton

The Halfway House Royton

499 Rochdale Road, Oldham I-OL2 5RY, United Kingdom

Fish • British • Burgers • Vegetarian


"After a 40-minute wait, a waitress came over to apologize for the delay and informed us that we would receive a discount on our bill at the end. One of the main dishes, the mixed grill, arrived without the steak. The steak was brought to our table five minutes later, followed by onion rings that were also missing, which arrived after another five minutes. Unfortunately, the tomato did not arrive at all to complete the dish. Another dish, the chicken and pancetta linguine, was served without the chicken. I realized halfway through that it was missing, but I didn’t want to wait another 40 to 50 minutes for a fresh dish, so I chose not to bring it up with the staff. The food itself was nice, but the service was frustrating. When we finally finished eating, it took an eternity for someone to clear our table and check on our dessert orders. The desserts arrived relatively promptly, but it took a long time for anyone to come and clear the empty plates afterward. When we asked for the bill, there was no discount applied. I spoke with the waitress who had mentioned the discount earlier, and she relayed the bill to the manager standing next to her. It was awkward because the manager didn’t acknowledge us or try to engage in conversation. I understand that a 10% service charge is common for large parties, and we’re usually happy to pay it, but this time we felt we paid that fee for a lack of service."