Swale
Phoenix Tavern

Phoenix Tavern

Abbey Street, ME13 7BH, Swale, United Kingdom

Pubs • Full • Steak • Seafood


"Having been to the Phoenix several times and I believe, this to be my second average review of the food and service, you 'd think they would have taken heed, but clearly not. Firstly, like most top end restaurants in London, they are reserving the right to charge for no shows £20 per head). But, what they are also doing, which is very unfair, is charging you for cancellations within 24 hours of the booking at £10 per head. If one or more of our friends had fallen ill over night it 's the flu season at the moment), they would have been were forced to go for an expensive average Sunday lunch, whilst spreading their germs to the other diners. It also poses the question, what would some do if you book a table less than 24 hours like we did) and then decide to cancel? The excuse that orders for food have already been placed doesn 't really hold water. The Sunday menu forces you to order a minimum of 2 courses at £34 per head. Some of the top London restaurants are charging less for far more opulent Sunday roasts e.g. the Jugged Hare at the Barbican). The Sunday lunch served was simply very average and not value for money. Finally, why are the desserts here, always consistently so bad? I ordered a baked cheesecake and got cream squirted on a piece of cake. When I asked what I had been served, I was told it was chef 's interpretation of a cheesecake. The menu clearly stated baked cheesecake. Not even in my wildest dreams can you interpret a baked cheesecake as a piece of cake with creamed squirted on it! This was promptly returned and replaced with a vile chocolate tart, with pastry so hard I couldn 't cut into it without the fear of smashing the plate it was served on. The chocolate was over salted and the chantilly cream served with it unsweetened. Save your money, go elsewhere."