Grilled chicken, crisp romaine, Parmesan, Caesar dressing, wrapped in a soft tortilla.
Steak • Seafood • American • Barbecue
"The food was delicious and the staff were very charming. The restaurant had a charming Louisiana atmosphere, which was a nice touch. The only reason I didn't give them 5 stars was due to something beyond their control. Unfortunately, there was a group of people celebrating a birthday with several young children who were very loud. The noise level was so high that it was hard to enjoy our meal, so we ended up having to eat quickly and leave."
Vegan • American • Breakfast • Vegetarian
"It was what you expect from a F&B's. The staff were very courteous and the food was of good quality. I do think it's quite expensive for what it is but I did have a voucher for 25% off total bill that made it better value. We were placed near the door to the toilets and as such could smell a faint hint of them everytime some opened the door to use them."
Meat • Tacos • Italian • Mexican
"I visited this restaurant for lunch today during the middle of a virus outbreak. They were constantly cleaning while I was there. It was not very crowded during lunchtime. The service was excellent and the food was delicious."
Kebab • Cafés • Seafood • Mexican
"It was my Granddaughter's birthday on the 11th and 6 of us were going for dinner, 3 Adults and 3 children. Our server was Ellen and she just couldn't do enough for us and very helpful with the girls choice of menu, nothing was a bother for her with 3 very excited girls. They even made my Granddaughters birthday for her when they brought her cake out and played Happy Birthday for her. Thank u Frankieandbennys for the lovely food we had, portion were great size good value for money. S. Kelly"
Kebab • Mexican • European • Vegetarian
"I made a reservation for a table for 8 people at 6:15 through OpenTable, but when I arrived, they had not received my booking, which was not my error but an OpenTable mistake. We had to wait until 6:45 for the next available table, which was only designed for 6 people. After I asked about our order, we were finally served our food at 7:30. By then, my hungry and hyper 3-year-old son was running around the restaurant. The 7 burgers, buns, and onion rings we ordered were cold and tasteless, with soggy bases, but the fries were very hot. We also had to wait again for the children's desserts, which was ice cream. We had to ask for our bill and ended up leaving disappointed with a group of bored children who had been sitting at a small table for too long and given poor quality food. Spending £105 for the worst evening out in a long time is not something I would recommend or repeat."
Pizza • Pasta • Steak • Mexican
"I don't often go to eat, but I love frankie bennys. at the various locations I can go and it is always a tasty bite. eating is nice and my two children ate for free. they have great cocktails and the service is friendly and fast. I would like to distinguish at least a few workers petronella and sam who made our visit even more pleasant. if they don't have to pre-book they might have to wait for the table, so better to make calls in advance. I have no complaints and my family loves it."
Pizza • Pasta • Steak • American
"I made two phone calls after making a reservation through OpenTable, and both times they said they had no record of my booking. It was for my daughter's birthday, and even on the day of the reservation, the manager insisted we didn't have a booking before finally admitting we had one for 5pm, when my app clearly showed it was for noon. They were able to seat us eventually, but the attitude was really poor. However, our waiter was fantastic and the food was good. It's a shame about their booking system."
Pizza • Seafood • European • Vegetarian
"We celebrated our anniversary with a meal in Lancaster, and we were not disappointed. To be honest, we usually visit Frankie and Benny's every week for our indulgent meals since it’s our local spot. The waiter was really funny, and the manager was very pleasant. I ordered the chicken parmigiana, while my partner chose fish and chips. I was sad that I couldn't finish my meal because it was such a large portion, but we both enjoyed our dishes. For dessert, they initially brought the wrong item for my partner, but they quickly corrected it. I had the keksteig and karamellsonne, and my partner had the vanilla cheesecake with salted caramel sauce, both of which we absolutely loved. Additionally, we received 50% off through the app, which made it even better, especially with those generous portions!"
Cafés • Mexican • European • Vegetarian
"Prebooked a table for people. We were crammed on a person table if that despite the restaurant being practically empty with much bigger tables. It was clear we were struggling and not once were we offered the chance to move. We had to...call someone over to take our drinks order. She didn’t come to take the order for at least minutes after saying she was coming then one drink never turned up so after about minutes of waiting we had to ask for it again. The food arrived at the same time which was good but unfortunately nobody had cleared our salad bowls so we couldn’t fit the mains on properly and some plates were practically bare. There was only a quarter of rotisserie chicken left when we ordered so we had to swap to a chicken breast which was ok but when a lot of the food is fatty and the ribs are undercooked without the bbq sauce on at all like stated on the menu that isn’t acceptable. It was very clear the staff were keeping the guests in one area of the restaurant for their convenience but it backfired when someone from the door marked ‘Private’ shouted something so loudly every guest turned and looked in shock. There was no explanation or apology. The staff just came out one by one smiling and laughing after they’d all rushed through to the back to see what was going on. Very unprofessional! It’s my first time visiting Wales and I’d had this Harvester recommended to me but I’ll never go back to it no matter how many times I visit in the future!"
Italian • Burgers • American • Fast Food
"Frankie and Benny's is arguably the only big name eatery at the Manchester Airport, Terminal 2 that is, when excluding fast food giant Burger King and big"
Tea • Thai • Italian • American
"Great little restaurantLooks to be family owned__Outstanding food, absolutely deliciousVaried menu with lots of options."
Pizza • Steak • American • Vegetarian
"Today, we visited the restaurant for my son's 11th birthday celebration with his friends. We ordered our main dishes and milkshakes from the menu. We wanted to order dessert, but we only had 25 minutes before we had to leave for laser tag. We inquired with the server if we would have enough time, and she assured us that we would. We decided to order 4 desserts. Unfortunately, only 2 desserts arrived after 5 minutes, while the other 2, including the one for my son's birthday, arrived just as we needed to leave. This 20-minute delay in serving the desserts caused my son to be upset as we had to rush through his birthday dessert. As a result, we were late for laser tag and missed a game. When I questioned the delay, I was informed that it was due to a new chef and was left with no further explanation. We also requested a balloon for each child, which was not provided, despite other children of similar age receiving them. When we inquired about the balloons, the server confirmed but never brought them. The food was mediocre, as we expected. Overall, it was one of the worst cases of service we have experienced."
Cafés • Mexican • European • American
"Had recently seen posts on Facebook regarding this restaurant having new management and thought we'd pop in pre-film. Visited on Saturday night (7th May) with my family, booked a table well in advance, were greeted very nicely upon entry which always makes things a lot nicer. Upon seating we noticed that something wasn't quite right, the restaurant was pretty much full, the most full we've seen it in a long while to be honest, partway through us ordering our drinks the manager went into the kitchen we assumed to speak with his kitchen team, he didn't come back out through the duration of our meal. We could see the cooks trying their hardest and we knew that the wait on our food would be a while. Me and my daughter watched the cooks and observed the team, working in hospitality myself I am more aware, filling in for one another. The place where the manager was somebody had replaced, another manager was speaking to tables. In summary, we waited long, but we knew about it in advance, the food was good when it eventually came, the manager did come around towards the end of our meal and spoke to us at length regarding the issue that had led to the events and his honesty was refreshing, the team were obviously strained however there were still smiles, sounds of laughter, overall the service was great, food was good, communication was brilliant. The only negative was an older couple at the entrance being extremely rude when told they couldn't be seated, which the female manager dealt with very well may I add. Will return for sure. Well done!"
Pizza • Vegan • Italian • American
"Visited on Saturday afternoon, was very busy and we were left waiting in the doorway for at least 5 minutes before anyone came over to us. We were seated right at the back near the kitchen which was the busiest part, almost all tables were full. I don't know why we were seated here as there were many empty tables near the front. We ordered the chicken variety starter and the house burger. The starter arrived within 10 minutes and was generally good. The chicken on the scewers was dry but everything else was ok and presentation was good. The mains arrived and looked fine but the burgers were overcooked and tasted like carboard. The waiter completely lost interest in us once he delivered the main course, we planned to ask for another drink but didn't get the chance to ask. He was only interested in new customers coming in. We didn't finish the burgers and chose to leave. Again it took forever to catch the writers eye and ask for the bill. We paid by the F&B App, we used the 2 for 1 mains deal, it slightly made up for the food. I like the new App to pay as you don't feel so pressured to leave a tip when people don't deserve it."
Wine • Beer • Pizza • Brunch
"First time I have ever experienced such shocking door service. A guy tried to come into the Acapulco big was turned away and was started on by a cocky..."
Kebab • Asiatic • European • Fast Food
"The meal was highly overpriced for what we received. The food wasn't even that good; the portion sizes were more suited for a child than an adult. I ordered a piña colada while I drove, and it was tiny for £6. I felt completely ripped off. Overall, I was very disappointed. "
Kebab • Asiatic • Seafood • Mexican
"The staff at this restaurant is diligent, the food is reasonably priced, and there is a nice variety of background music to choose from."
Wine • Sushi • Brunch • American
"Booked a table for mother’s day and got to restaurant and had to wait 40 minutes for a table . All they said is they are busy. Happened to lots of other people who had to wait a lot longer. No staff gave any explanation. Very noisy in restaurant."
Pizza • Pasta • Steak • Italian
"First time visiting Frankie and Benny's with a friend. We were politely welcomed to a seat and asked if we would like anything to drink before the waitress left. We asked for some time to decide what we wanted to order. The waitress returned promptly after serving customers who were ready to order. This was reasonable time for us. We then ordered drinks and two courses each. A starter and a main. The drinks were brought over in good time for us to settle and have a chat. The starters arrived not long after. My friend ordered a garlic bread pizza which he described as greasy but tasty. I decided to have the mozzarella dippers which tasted bland, even with the sauce. A couple of them were overcooked. For our mains we ordered a vegan burger with sweet potato fries and a plain 6oz burger with fries. The vegan burger was very tasty, however the sweet potato fries were slightly overcooked but still rather nice. The plain 6oz burger arrived : not plain. It had to be sent back and corrected. However my friend was pleased with it once it came back. We were rather full afterwards and decided to pass on trying a dessert. We asked for the tab and it came back to us at an incorrect amount. We soon realised they charged for a jug of the cocktail I ordered instead of a glass and 2 servings of coke. We brought this up to the waitress and she fixed the issue with the cocktail but informed us that because we ordered the coke from the main menu, instead of the side menu (even though they are the same price) that the refills would not be free. 7/10 food. 6/10 service. Wouldn't be somewhere I'd go back in a hurry as there are far superior eateries for similar prices."
Fish • Pizza • Cakes • Italian
"I am a frequent visitor to Frankie and Benny's in Newcastle, going to this branch a little less frequently than the brnach at the Gate, which is in a far better location near the cinema. This branch feels a little smaller and less private inside, with big glass windows overlooking a busy street.This restaurant chain is classically Italian in flavour, playing non stop easy listening style songs, lots of Sinatra too, as you eat. the decor is done very well, with murals depicting the history of the restaurant's owners.The menu is typical Italian with a personal edge, dishes like Mama's cheese bake' and New York cheesecake' spring to mind. It is done in an attempt to transport you into a different time and place. The food is always tasty and wholesome. Pizzas have a fresh vegetable base, no fake cheese or pizza sauce here. Dishes are always well cooked and done to personal specification.This branch always provides less in portion to the one at the Gate, for some reason, but this is my only complaint. The staff here are friendly, student hip-hop types who are quick to serve, happy and talkative. Great menu for kids and adults alike. Prices are reasonable but a little higher than similar pizza outlets, but worth it for the environment you eat in."