Grilled chicken, crisp romaine, Parmesan, Caesar dressing, wrapped in a soft tortilla.
Pizza • Pasta • Steak • Italian
"First time visiting Frankie and Benny's with a friend. We were politely welcomed to a seat and asked if we would like anything to drink before the waitress left. We asked for some time to decide what we wanted to order. The waitress returned promptly after serving customers who were ready to order. This was reasonable time for us. We then ordered drinks and two courses each. A starter and a main. The drinks were brought over in good time for us to settle and have a chat. The starters arrived not long after. My friend ordered a garlic bread pizza which he described as greasy but tasty. I decided to have the mozzarella dippers which tasted bland, even with the sauce. A couple of them were overcooked. For our mains we ordered a vegan burger with sweet potato fries and a plain 6oz burger with fries. The vegan burger was very tasty, however the sweet potato fries were slightly overcooked but still rather nice. The plain 6oz burger arrived : not plain. It had to be sent back and corrected. However my friend was pleased with it once it came back. We were rather full afterwards and decided to pass on trying a dessert. We asked for the tab and it came back to us at an incorrect amount. We soon realised they charged for a jug of the cocktail I ordered instead of a glass and 2 servings of coke. We brought this up to the waitress and she fixed the issue with the cocktail but informed us that because we ordered the coke from the main menu, instead of the side menu (even though they are the same price) that the refills would not be free. 7/10 food. 6/10 service. Wouldn't be somewhere I'd go back in a hurry as there are far superior eateries for similar prices."
Wine • Beer • Brunch • American
"Booked a table for mother’s day and got to restaurant and had to wait 40 minutes for a table . All they said is they are busy. Happened to lots of other people who had to wait a lot longer. No staff gave any explanation. Very noisy in restaurant."
Pizza • Cakes • Italian • American
"Been a while since a been in this place its a,lot cleaner then the gate one service is a lot better very polite didnt have some foods in what we asked for we ordered fish and chips garden peas were as dry as a marbles didnt have a option for mushy peas ...even through they describe it as a English dish? NO cherry in the American soda ...shudnt advertise it if they dont add it you get a very small portion of fries ...to the point your not satisfied it will be a while now till a go back as its like there scrimping on the food but your still paying top dollars to eat in there also why is the air con turned up so high it felt like a was dining outside in the street ...waited at least 25mins for main and it wasnt even busy god help anyone if they go in when it is ...."
Pizza • Pasta • Drinks • Cheese
"Walking into Prezzo today it was quiet and we were sat very quickly by a lovely male server (didn’t catch his name but he had a septum piercing). He was incredibly accommodating and when I asked for a calorie free menu he went out of his way to go and find one! We ordered drinks and decided to go alcohol free, we tried both the strawberry and blood orange lemonade which were very tasty and well worth the money. The food was also very flavourful. We ordered calamari to start which was beautifully seasoned and wasn’t too chewy and the Tartar sauce was a nice compliment to them. For mains we had the chicken Alfredo which was once again beautiful, creamy and flavourful. The spaghetti bolognese was well seasoned and very tasty! And the chicken and pepper pizza was cooked beautifully, crispy base and lots of flavour! Unfortunately the visit felt almost spoiled by the attitude of servers. It did take a good 20 minutes for us to even have our order taken but the food came out very quickly. When I asked a different server for a sharper knife/ pizza cutter for the pizza she looked at me with a very ‘fed up’ expression and then quite rudely pointed at the table we were sat at if to say go and sit down. After paying we waited for our friend to use the toilet and were stared at by a server who seemed annoyed that we were waiting around. Then whilst going to leave we said thank you (common decency) and were met with a very aggressive ‘bye.’ Nothing else. You would think after spending a considerable amount of money in a restaurant the customer service would be a lot more friendly. I work in the service industry and I understand it can be frustrating but unfortunately I wasn’t the only one in our group who felt the passive aggressiveness of the servers. All in all; tasty food and drinks. The male server who sat us and took our order was lovely. It’s just a shame it was let down by the attitude of others."
Kebab • Seafood • Mexican • European
"I booked the table online, although there was a Wigan game on, but the recipe could best be described as hostile. the gruß said there was no record of the booking I arrived a little early and you said I had to wait 45 minutes. I let the rude and abrupt one I have experienced go to the embarrassment of my daughter's sake. I asked for the table in 45 minutes and said I had a drink at the bar. I sat 10 minutes later at one of the 5 empty tables in the restaurant! the eating was ok, but nothing special, the place was busy, so the waiter was stretched and the individual table service was thereby suffered."
Italian • European • American • Vegetarian
"Picture the scene. It was a cold and windy Friday morning. My good lady and myself braved the long and dangerous journey to Hereford in search of gifts for our sons birthday. The unforgiving weather forced us to seek shelter, so we did in this establishment. After a brief wait (despite the place being empty! we were seated and our order was taken. Boom. As fast as lightning our beverages arrived. Mine a black coffee, for my wife a tea. Our breakfasts arrived and immediately I felt happy and sad at the same time. The food looked nice which made me happy. Sausage, egg, spuds and mushrooms all looked good. The bacon was slightly undercooked for my taste but what really made me sad was the fact that the beans were seperated from the rest of the food and were imprisoned in a bowl! A bowl! I mean why? If I wanted the beans seperated from my eggs I would use the sausage as a breakwater but I 'd like it to be my choice. Anyway, I soon freed the beans and poured them from the bowl of hate and they mingled on the plate with the rest of the ingredients. Long story short, the breakie was good, and only a fiver too. If you can get over the 'beans segregation policy ' you might enjoy the breakfasts too. I have enclosed a photo for your viewing pleasure. Not of the beans but of the view from my table looking upwards. Many thanks, hope you have enjoyed this review. If so please shout 'FREE THE BEANS ' as loud as you like."
Fish • Pasta • Pizza • American
"My family and I have been regular customers at F&B's Didsbury for quite some time now, in fact, it's been years! The deals they offer are always fantastic. I have never had a meal here that didn't taste good, and if there have ever been any issues, the staff have always gone above and beyond to make it right. I would have to say that the best thing about this place is the staff. They always greet us by name and make our experience feel personalized. They are also very eager to keep us as loyal customers, which we don't mind at all! They are very accommodating when it comes to special requests with our orders, and they have a great selection for vegans as well. It's nice to see familiar faces every time we visit, and there is no doubt that my family will continue to come back here. Keep up the great work!"
Sushi • Asiatic • Mexican • European
"a couple of times. not the best eating and personal hard to catch to get any kind of quality service. very loud music cones on freezing and courteous inquiries to turn one down, and the other up have been answered with this, is as it always sticky tables, lip pen on glass, not mine. minutes for net that were not good quality. commentary of waitress are not very hungry, since it has collected the overcooked dried pasta and burned garlic bread. Try it again."
Pizza • Pasta • Steak • Armenian
"frankie benny is generally good. eating in this special restaurant is pleasant: I had some great ribs from here, with many super sweet BBQ sauce. on a separate occasion I ordered to start a garlic bead, and a pizza for my pornstar. When the starter came out, I thought it was the main thing. frankie bennys garlic bread is in the round a pizza base with a garlic mixture above. I probably saw everyone eating pizza after pizza. still, very pleasant. a part of the service I had at f b was completely perfect. Some don't. it seems to be a bit hit and miss in this opposite. I like the 50s decoration and style of layout, it is something else."
Pizza • Vegan • Italian • American
"This is not a place to go if you value your time. If you don't and want a cheap meal out and yes, this is the place for you. Though I will weep for your tastebuds. We went to this restaurant about 90 minutes before our movie was to start. There were 4 booths empty and a whole set of tables empty as well, so I thought it wouldn't be long before we'd get a table. The Hostess gave us a buzzer and told us it would be a 15 minute wait and we can sit at the bar area for drinks and wait. I hate it when restaurants do this, shuffling patrons over to the bar area, where invariably the drinks are overpriced. That 15 minute wait turned into 28 minutes. When I went up to the Hostess and complained magically they were able to seat us. Our waitress was very prompt with our drinks order and food order. So kudos to her, whoever she is. My companion had a burger and chips two small onion rings. I ordered the spagetti bolognese (but with penne pasta instead). My companion's burger looks pretty good it had cheese and bacon and looked juicy. Mine looked like they used some store bought jar sauce, and it tasted like it. For the pleasure of rather unappetizing pasta I paid the glorious amount of £8.95. I value it at £2. as the pasta wasn't fresh and neither was the sauce. Don't come here if you value your time. There are better ways to spend your time."
Kebab • Pizza • European • Vegetarian
"I was looking forward to going to the cinema next door with my partner on a rare day off we had each and decided to pop in here to try it out and ended up regretting that decision. We was welcomed in by a guy at the front desk and taken to a seat. We checked they had a disabled access toilet for my partner as she is a wheelchair user and they did which is the only plus thing in this review. We were seated at a table in a restaurant that was easily less than a quarter full and did not get seen for over 10 mins, not even for drinks, I had to request someone come over as the guy on front desk was on his phone and the 2 waitresses were standing and chatting to each other. Eventually we got served but the waitress taking our order didn't even look at us whilst doing so and was looking at someone else on another table. The vegan milkshake was good and the expresso martini was below average. We both had hot dogs and the bun was dry as old leather, I left mine but my partner was so hungry she forced her way through. The actual hot dog was also dry and with the speed we was served our meal I'm sure it had been cooked a long time ago and left out to dry. Couldn't find anyone to ask for the bill so in the end a guy emerged from a back office and I said I wanted to pay, he gave the bill then asked a waitress to come and setlle up. Terrible food and diabolical customer service. Will not be returning to this establishment any time in the future."
Kebab • Mexican • European • Vegetarian
"Decided to have an evening out at the cinema, then wanted something to eat so we went into Frankie and Benny's. First off our waiter was Alex M, fantastic guy who was funny and very helpful and made time for everyone he was serving. Food was excellent had burger followed by tiramisu and coffee, just finished the evening off perfectly. Would definitely go there again."
Pizza • Grill • Italian • American
"We arrived at the restaurant to find that our reservation made through OpenTable was not recognized. Despite arriving shortly after 6, we were not served until 7:40. Unfortunately, we were too late to catch the Billy Joel performance. Overall, we were not pleased with our experience."
"We visited Mother's Day, probably one of the busiest days of the year for a family-friendly chain restaurant like this. Nevertheless, the service was good, there was no special waiting time for the food and the children had a good time. Main dishes are a little expensive for what they are, but there is usually a sort of deal on. We had a main purchase for free. The children's menu was very good."
Pizza • Pasta • Italian • American
"We have eaten many times in this restaurant in recent years, but it seems to us that the service and restaurant itself is getting worse and worse! First, on our last visit the host said that our booking NOT about Open Table fortunately we were happy that another couple had canceled, so we had their table. It took a very long time to serve our main course after we had finished our appetizers, I had to ask the staff 3 times where the food was, each time it was explained that we showed a cinema to get, we had booked the restaurant for an hour and half before our departure, so it should have been a lot of time to serve our food and have eaten for us. The chicken pasta was bland and tasteless, so hardly was eaten. Finally, the music was played so loud in the restaurant that we had to scream to have heard us; not what you would expect in a restaurant. We won't come to visit there for a long time!"
Pizza • Mexican • European • Vegetarian
"I made a reservation for a birthday dinner at this restaurant through the app. I received a confirmation email that the reservation had been made. However, when my party of ten arrived at the restaurant, which was only half full, we were told that there was no table available for us because their booking system had not been updated. The staff refused to accommodate us. This was a terrible customer experience and I will not be returning to this restaurant."
"The restaurant met the typical expectations for a chain establishment. The staff were great - attentive but not too overbearing. I visited with my 80-year-old mother and we were able to take advantage of some fantastic vouchers through the app, which included a main course and drink for only 5.99. You can't beat that deal!"
"Booked a table for 8 at 6.15 by an open table. Depending on the fact that they do not receive my booking. Open table bug not mine. Wait for the next free table for 6 people by 6.45. After the invitation of me, we finally served our food at 7.30, at which time my rugged and therefore hyper 3 Yro son literally ran around the walls. 7 burgers/ bungalows/ onion rings were completely cold and tasteless with soggy bases, but served with very hot frits. We waited again for children desert ice?! , had to chase our bill and finally with a bunch of children who eat too long and fed dirt with boredom from sitting on a small table. Paying £105 pounds for the worst evening in a long time is not something I would recommend or ever repeat."
"The staff at the restaurant were very attentive and took care of our dietary needs without us having to ask. The food was delicious."
Pizza • Pasta • Steak • American