Chocolate Pancakes
Toby Carvery

Toby Carvery

39 Goring Road, IP4 5LT, Worthing, United Kingdom

Pub • Vegan • British • Vegetarian


"We tried to go there for lunch today just after 11.30am. There was a few people finishing their breakfast and plenty of empty tables. Upon walking in, there was no-one at the bar and no-one manning the front of house desk either. We tried to catch someone 's eye but there was only one waitress we could see who was rushed off her feet in the main restaurant. We waited 10 minutes at the front of house desk and the f-o-h scruffy looking boy (early 20s) finally came to greet us. Not one word of apology for leaving us standing there for 10 minutes. We asked if they were short-staffed today and his reply was a surprised look back at us saying no, this is the change-over . We said we had been standing there for 10 minutes and his response was I doubt it, I walked past here 8 minutes ago ... Really? Again, no apology and not one ounce of professionalism in his attitude. He finally showed us to a table in the main restaurant, did not designate which waitress would be looking after us and after sitting at the table for another 10 minutes with again no service, we decided that was enough and left to have lunch elsewhere. This is a real shame as we often use the Toby Carvery and the man who generally mans the front of house desk is the most helpful and polite person. Not sure who decided to hire the one we had the unfortunate experience to meet today but seriously, rethink your recruitment process! His appearance was appalling and his attitude was not what we would expect from someone who greets you at the front of house desk (first impressions... terrible). I wish there was an option to give NO star rating but we will have to settle with one star for maybe finally sitting down for 10 minutes."

Toby Carvery Watergate Toll

Toby Carvery Watergate Toll

421 Watergate Toll, BL5 1BU, Bolton, United Kingdom

Vegan • British • Breakfast • Vegetarian


"The Toby concept of Carvery dining is excellent and the Food provided was of Good value and choice. For Customers unfamiliar with the Concept there needs to be Clearer description within the Menu and more so Clear descriptions of Options for those Customers who do not want a Full Carvery dining experience. The Online Booking process was very Good and followed through with Confirmation and Reminders up to the Actual Booking date. On the Evening of the Booking the Toby clearly advise all Customers to Wait to be seated although there was no one in attendance. When confirming the Reservation the Table was not Ready and the Manager had to clean and set up the Table. At the Table the Drinks order were taken and some questions asked of the Manager who said a Server would follow up with our Order. The Server took the Order and we received both Drinks and the Order however after that we were left. The Toby was not overly busy but staff seemed to be busy and no real commitment to Customers seated. The Carvery is mostly self service and we probably bucked the trend by having Sandwiches however Customers should still receive attention. We all loved the food but found it quite soleless in its atmosphere. The Group of 5 Females meet on a Regular basis and were looking for a close to the Motorway meeting place for our meet ups however for us the Toby did not get our full Thumbs up."