A classic French sandwich topped with ham, melted cheese, and a fried egg, served on toasted bread.
Steak • French • Coffee • Sandwiches
"A group of 5 of us had early dinner prior to attending the boxing at the Millennium Stadium. The staff are always very friendly and efficient and we were seated immediately as we had booked in advance. The only concern was that my fillet steak was not as requested, it was medium to well done instead of medium rare. This was rectified but the others had finished eating their main course by the time mine arrived. My steak was perfectly cooked and everything else was freshly served too. The manager came to say that there would be no charge for the steak and also we were given a free bottle of the excellent Rioja Crianza. I was very impressed by the no quibble promptness which left a very good impression on us all. Thank you."
Cafés • Sushi • Seafood • Fast Food
"just an occasional Saturday evening out, but we were made warmly welcome. Service was excellent and the food tasty and as described. We really enjoyed our cocktails and did not feel rushed as the food came at reasonable intervals. Thoroughly recommend this restaurant. It's also really nice to be able to use Tesco points don't feel we have to economise on the drinks when the food is paid for with vouchers and it was so easy to organise."
Cafés • French • Seafood • Fast Food
"We've been going to the Cafe Rouge for years and were thrilled that we were early enough for breakfast. We're going in front of a football match, when the bacon was completely cold, we had no time to return it and reheat it. On the other hand, the mushroom cooked hot. The waitress was forgotten and we had to remind her at least half a dozen times about forgotten requests. Eg we wanted brown sauce, in the end I got up and collected it, or our breakfast would have been colder. Large employees change over the last few weeks and they are all a bit under-trained and not as efficient as before."
Food • Cafés • French • Scottish
"Impressed on first visit.. A friend and I, along with my 5 month old baby, just enjoyed a tasty lunch. Our first time at Cafe Tartine and I will definitely be back. The decor, staff and food all get top marks from me. I had a chicken breast burger (not the most French dish on menu but what I fancied) and it was delicious. My friend really enjoyed her veggie burger too. We had a coffee afterwards, best coffee I've had in ages, but will make the crepes a must have next time. We chose to sit in the light bright conservatory which provided ample space for my pushchair and a nice comfy sofa to prop child up on while we munched away. The baby changing facilities were spot on and included a unit...read more"
Soup • French • Coffee • Burgers
"A very bad experience. The starter on the mixed menu wasn't avalible which I can understand but should have been seen as for warning. I got a mocktini as usually they are quite nice at other places however at this restaurant they were almost completely soda. My steak was not edable. I swallowed one bite with difficulty and had to spit out the other two attempts into a napkin. I did not attempt the others. The chips were quite obviously frozen and very much like the ones from a supermarket. When my plate was taken no comment and question was made at the rather dismal state of my plate. I will say this, the mango sorbet was delicious. It was only during my desert I was able to comment on the steak frites and while I was given a small discount on that I plate, I felt that either the whole price of the dishl should have been comped or a new one should have been offered. At this point I was rather done with the restaurant and wanted to leave only to see the service charge of 3.90 and an additional charge of tap water (that I hadn't even asked for). Definatley would not reccomend as while the staff themselves were nice enough, the food was truly terrible."
Wine • Cafe • French • Coffee
"I had an amazing experience with the customer service at this restaurant! There was a mix-up with my burger order, but the staff quickly sorted it out and brought me the correct one. The manager even came over to apologize and let me know it would just take a few minutes. Our waitress was also fantastic. The burger itself was delicious, and with my UNiDAYS 50% discount, the manager took an additional £5 off. I've never encountered such excellent customer service in England (I'm an American student studying here), and I was truly impressed. Thank you, Cafe Rouge!"
Pizza • Kebab • Seafood • Asiatic
"We had a very nice evening at Cafe Rouge Ruislip. The food was delicious and they had everything that was on the menu. The staff were very attentive without becoming a nuisance and nothing was too much trouble. The atmosphere was lovely, friendly but not too loud. We were able to chat and catch up with our friends without having to shout. We did have a voucher which made the meal good value. Would definitely recommend."
Cafés • Seafood • Mexican • Asiatic
"We made a reservation for a family brunch and were satisfied with the variety on the menu although we were disappointed that pancakes were not available. The staff greeted us warmly and provided good service. There were not many options specifically for children. Luckily, our kids were well-behaved, but it would have been nice to have some distractions for them while we waited for our food. The wait staff were accommodating and willing to adjust the menu to our preferences."
Beer • Wine • Steak • French
"I have been going to this branch for many many years and have even written some great reviews for them over the years. However, this time after my last 3 visits I have to say it has NEVER BEEN THIS BAD! We went Boxing Day with our family who didn't want to go there in the first place. They were understaffed (only 1 waitress), despite other managers etc. being present at the same time and who could have helped her but chose to just ignore our complaints. Firstly we ordered and after a few of the starters had already arrived, the waitress came and told us they didn't have fish fingers for the children, if we knew this in advance we probably would have gone somewhere else. She then said they had run out of the fish cakes too. She seemed a little confused so we went and spoke to other staff (after 10mins) they then claimed they do have the fish cakes but still no fish fingers, then asked if I want to change back to the fish cakes or still want the alternative I ordered as I was told they didn't have fish cakes. I had to shout across the restaurant as no one bothered to come back to the table yes the fish cakes. When the order finally arrived, I received the alternative order and NO fish cakes. The waitress saw and apologised and took the burger back to the kitchen, they then sent out 1 fishcake on a small plate with boiled potatoes and some green beans (which is not how it was served a week prior) it looked awful and very un appetising so I asked to have the alternative which they had just taken to the kitchen. It came and it was burnt. All in all it took an hour for the food to arrive, which was mostly wrong and we had lots of items missing and burnt food. During all of this the waitress kept apologising profoundly while all the men (manager and kitchen staff kept staring over at us and seemed to have a go at her everytime she went to the back of the restaurant) When the bill finally arrived it was all wrong and at this point I totally lost it. One of the staff sitting at the back then got into a verbal argument with my husband while he was doing a stock check. I asked his name but the waitress refused to give this. I have never experienced anything like this and hope Cafe Rouge realises their staff DO NOT WANT TO WORK ON BOXING DAY! and gave the worst food with the worst service"
Wine • Steak • French • Coffee
"Shown to a table promptly, it was not set with any cutlery, serviettes etc. waitress wiped half of the table only. Ordered food and the starter of calamari arrived which was so small it was laughable. We Both ordered sirloin steaks and unfortunately my partners was 30% gristle. We highlighted this to the server who replied with ‘oh sorry about that’ . Asked for the bill and service was added and nothing taken off for the inedible steak. The restaurant is looking tired, dirty and need of an urgent refurb. The toilets weren’t great either. Overall a dreadful experience. I guess they get a lot of business due to its location right next to St Paul’s."
Pizza • Pasta • Coffee • Italian
"We were a group of 12 and this was one of the few places that could accommodate us and reserved our table as well. Staff were very polite, professional, well mannered and not pushy in trying to get us to order more than we needed. Food was made quickly, presented well, was hot and tasted delicious too. The lighting is a bit dim, but sufficient for the atmosphere I believe. Staff were also considerate and ensured all sauces, plates, cutlery etc were on the table before the food and they got a few extra plates for us as we had said that we would be sharing some of the dishes. Overall really impressed. Also, the toilet was clean and well maintained. I really loved the table as it looked like it was made from the truck of a tree! Keep up the good work."
Beer • Steak • British • American
"Pre booked a table of 4. On arrival the welcoming was non existent and the waiter half heartily pointed to an area to sit. Ordered our food and drink. The waiter misunderstood one of the drinks which is fine because it was swiftly corrected but at the end we were charged for the unwanted item that then had to be corrected. What became clear the place is badly managed. One of our guests wanted to sit comfortably on the chair without one of the fake furry rugs hanging over it. When asked what to do with it the guy hanging behind the bar using his laptop could barely have the effort to verbally assist. This was the second red flag during our visit. Whilst waiting for our food we noticed a line of staff admiring the food under the heat lamps. It appeared to look like our dishes. 10mins later the food remained unattended under the lamps no staff to be found. I decided to speak to the manager. I simply asked if the dishes were for our table because they had been waiting for a vast amount of time. After a few pressing buttons on the touch screen the manager admitted they were in deed for our table. The food was delivered however my fish batter was soggy probably from absorbing the moisture from the fish. I raised a complaint with the manager who swiftly took the plate away and within 3 5mins returned what appeared to have been the same piece of battered fish only refried and a darker toned batter. The fish now was dry, mushy peas cold and the chips warmish and hard. It appears there was little time to drain the oil from the fry as you’ll see in the photo. I was extremely disappointed and embarrassed because I had suggested booking this restaurant for the meal. In comparison to previous visits over the years this place has rapidly gone downhill. No excuse the inside was practically empty and half capacity outside with plenty of staff at hand with the exception of the guy doing his business on the laptop close to the customers table. With so much competition and high standards in the hospitality sector base on todays experience I will never use a Drake and Morgan venue for business or private. You can cheat on me once."
"My wife and I had a very nice lunch on Saturday, but I was not served what I ordered. The menu had changed recently and I was not advised of this when I ordered. I ordered a sharing platter which consisted of a selection of cold meats, rillettes, bread and a baked camembert with caramelised onions. This was still on the menu in the restaurant and also on the Cafe Rouge web site on the Internet. What I was served was six sausages, garlic bread, hummus and a baked camembert. It was nice but I do not think it was worth the same price as the selection of cold meats etc. I think the staff should have said the menu had changed when I ordered and I would have ordered something different. As usual the service was first class and all the staff very helpful and friendly."
"eating was not as good as I would have hoped. the crab starter was bland and would have hit from the uptake of some brown cocks. the bouillabaisse was not as good as we at the caffe rouge. the content was ok, but the taste was missing. the last cure was good. it is a shame that no typical English beer is on stock, as many are available (i.e. tanglefoot from dachs, abbot aus green könig and london pride von fullers. and have an extended durability). the service was very good and the staff helpful. I have a personal dislike against paper napkins."
Cafe • Steak • Coffee • French
"I took my mother here for lunch as a pick me up after a terrible morning.Firstly we were ignored at the door so sat down and waited to be approached.The waiter was very short with us as if we were inconveniencing them by wanting to order.We got the Chicken Baguette as it used to be a favourite of ours when we used to come here occasionally. When it arrived the chips were cold and there was hardly any chicken in the baguette. I have never complained in a restaurant before but given their rude demeanour and now insulting portion for a hefty £12 you would expect at to have more than a crusty roll dumped on your table.The waiter was outraged that we dared to ask for the chips to be hot and the baguette to be full and got even ruder. The manager came over and was then equally condescending as if we were trying to get a free meal! It was such a horrible experience that we paid and left as quickly as possible. The manager didn’t want a bad review so she scribbled out on our receipt that we could come back for a free dish next time but after that we would never go back. They clearly invest their time in their regulars who given its Hampstead location are good tippers. Such a shame after going here for so many years.My sister did however return a few weeks ago with the voucher I had as I didn’t want to go back and she said that the service was fine and had no problems. She was lucky to get a friendly waitress and a smooth visit."
Steak • French • Coffee • Spanish
"Service was very slow, only two people serving (one of them remained behind bar). Eventually got drinks order took after 10 minutes then another 10 minutes for delivery to table. Waitress was not writing down orders so forgetting things. Not sure why they do that, customers want orders written down!! When asked if I wanted my minute steak cooked pink or well done I asked for pink. Didn't realise pink meant RAW! Would have asked for medium had I had known, but wasn’t given the option. Didn't say anything as waitress was clearly overwhelmed as it was. Steak was supposed to come with rocket but was only given 4 or 5 leaves as a pathetic garnish at best. Picture attached. Whole restaurant felt rundown and in desperate need of a makeover, feels like Cafe Rouge is on its last legs, going downhill very fast, disappointing and sad. I’ll be very surprised if it’s still open this time next year."
Tea • Cafés • French • Coffee
"I am extremely dissatisfied with the dining experience at Café Rouge, particularly the very poor service we received. The staff rushed us, cleared plates when members of the party were still eating, failed to bring water despite numerous requests, placed the bill infront of us without having asked for it , provided us with dirty glasses, provided overcooked steak (medium steak was cooled well done!! and poured wine without asking if we would like to taste , all of which were very embarassing when we were on a business lunch with a client . I would like it brought to the attention of the st katherines dock branch that their service levels are very poor and we will not be returning due to this"
Cafés • Seafood • Mexican • Fast Food
"We were served efficiently despite it being very busy. I told our waiter we had to catch a train and he was very polite, friendly and efficient. When the toilet roll had run out in the toilets as soon as we mentioned it it was sorted. Portions on the slightly small side I felt and I had to ask for more veg for the children but other than than was a nice experience."
Cakes • Salad • French • European
"The best restaurant in and around St. john’s Wood without going into Mayfair. Id say it’s on par with or even better than the Ivy just down the road. Food is always amazing, they are great with kids, waiters exceptionally attentive and will bring you anything extra you need. For a special family meal I came here over the Ivy and everyone had a wonderful time- prices are high but that is expected for a restaurant like this and when you have fantastic food and service you don’t mind paying."
Steak • Chicken • Burgers • Chocolate
"We are from Los Angeles visiting relatives and we booked a High Tea. Initially, we were served with nice friendly service as we sat down and placed our order. After that not one server even came back to ask if we needed refill with teas or water. While the three tables around were served with three times and they are all Caucasians. We are Asians. Please tell me there is no discrimination here in UK. Even after I had to flag down a server and her mannerisms were not quite friendly. This gave me a very bad impression with a restaurant like this."