Market Fish Market Fish
The Grazing Goat

The Grazing Goat

6 New Quebec Street London, W1H 7RQ, United Kingdom

Fish • Soup • Steak • Coffee


"popped in for a beautiful pint looking for local pubs on google. at the moment I went into me, two workers were persecuted separately and asked if I were in order, as I almost made myself up in cash. What are you doing just to foot in I had to tell them both that I wanted to get one pint. I wanted to be persecuted, but I got it off. I ordered my pint (which by the way did not pour the girl properly) and paid and said that the cashier I can sit everywhere and he said yes how there were many places to sit. I went to a comfortable place and halfway away by asking my pint a coworker if I could go to another place, as my table reserved there was no reserve sign and I was a bit confused as I was told that I could sit somewhere. but I gave them the advantage of the doubt and moved. I was separated again and even had a bar employee wondering if everything was in order and if I wanted to order something else, he seemed nice. then asked me the same bar staff from before, who asked me to move earlier, and apparently this was also reserved. I was really unhappy and had to gulp the rest of my pints and go. He was so rude that you said you could sit everywhere, it was me, it was me and became quite aggressive and intimidating. I told him how unhappy I was that this happened twice with me and there was no indication on the table or any staff that the tables were reserved. this is probably the worst customer service I have ever received. the organization and management is a shame. here is a feedback for them: 1. You are a pub, stop pretending to be something imaginative. they serve pints on a bar, so they are a pub and should treat all customers equally. 2. they teach the rod personnel how to pour properly pints. 3. if a table is reserved, they make this clear for the customers so that they know which time the table is reserved and they can move accordingly. 4. customer service is everything. this will have an influence on her business, because mouthpropaganda is very powerful. look at their other reviews there are many others where people have said that the staff is rude."

Chapters All Day Dining

Chapters All Day Dining

43 - 45 Montpelier Vale Blackheath Village London, SE3 0TJ, Royal Greenwich Observatory, United Kingdom

Bars • British • European • Brasseries


"my friend and I went to capitulate for dinner to celebrate his birthday, as was capitula, we thought the only decent restaurant in blackheath. all the others seem to be pushing down quickly. we have been in the past often in the capitulas, and the food and services were good we had no appetizers and ordered only one main meal (black foam and black bell), because we were not huge hungry because we were eating a lot of birthday cakes earlier! we had a glass of wine and were offered a piece of bread. 35 minutes later we waited for our food. in this time no one came to ask if we were in order or offer us more drinks. I asked the manager if our food was ready. he said it would be 5 minutes without a statement of delay then disappeared 10 minutes later there was no sign of food or manager. That is why we decided to go because we lost interest in eating. we have to go and the manager came by. he told us the delay was due to a big party in the ground floor. this was not the case, there was a group of 8 people who had finished their meal for a long time. we were there earlier when it was much more business and the service was not so bad. while we waited, we saw a customer who had finished their meal, slipped £20 into the manager hand when he left. Perhaps the workers need bribe to provide good services? it is such a scandal, but another blackheath restaurant has become complicit and believes that it with the treatment of its customers without respect. I will vote for one with my feet and will not eat again in this restaurant. I will also leave everyone I don't know to go there"

Bankend Brasserie

Bankend Brasserie

Holiday InnBankend Road, Dumfries, United Kingdom

Cafés • Seafood • Scottish • Breakfast


"I booked Sunday lunch for my husband's birthday and asked for a table for 4 adults, 1 child and a high chair for a toddler. When we arrived, not only was the table not ready, it hadn't even been wiped clean and yet, we were the first customers to arrive at 12.15pm. Did that mean nothing had been done since breakfast time? The waitress had to go and look for the high chair we'd asked for in advance. Worse was to come. Nobody approached us for a drinks order and the waitress only gave one of our party a proper food menu, everyone else got drink and snack menus only. There was hardly anything on the menu anyway and certainly no Sunday roast, the one thing we'd been hoping for on a Sunday... The waitress had to ask us to repeat several parts of our order because there was a conference party arriving in reception that were quite noisy. The layout of the restaurant is open plan straight onto Reception quite strange really and not at all conducive to a quiet family meal. Then, we were told that the fish platter two of us ordered was no longer available.... although it was only 12.30pm and we were the first people there, so how come there was none left? If the fish ran out on the Saturday, surely it should have been taken off the menu? I was really annoyed because the lack of care and attention, the noise levels and the lack of anything decent on the menu spoiled my husband's birthday, so I decided to vote with my feet and told the waitress that none of this was good enough. This was meant to be a birthday lunch, nothing was ready, nothing we wanted to eat was available, so we were leaving. She looked shocked, but didn't even have the grace to apologise on behalf of the venue. We drove a mile down the road to a much more welcoming venue called The Swan and had a beautiful lunch there with friendly, welcoming staff...and it was much cheaper than the significantly overpriced dishes we saw on the menu!"