Pie Of The Day Pie Of The Day

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The White Swan

The White Swan

Ash RoadAsh, Sevenoaks, United Kingdom

Pub • Wine • Cakes • British


"I have just got back from an unfortunately VERY disappointing meal here today. I was recommended this place by a friend who said the food was great, and as it is so local to me we thought we would try. However, we went in and first off the only menu was a Sunday one which just offered various meats with standard roast accompaniments, no matter o chose a steak as it said it came with chips and onion rings. My first mistake. Secondly we ordered some bread and olive oil and balsamic dip. And a lamb shank. It took 53 minutes for the kitchen to send out our order and we didn’t even get the bread and olive oil to pick on. We had to ask a very rushed looking waitress how long table 59 would be, and could we at least have our bread and dip. She went in and came out another 5 minutes later with two plates one with bread and oil and another with some kind of pate on it. I said straight away we hadn’t ordered it so she took it away and then reappeared 5 minutes later carrying the same plate and saying that we had in fact paid for it so it was ours. No refund or apology was offered so I graciously said ok, we will try it. It was AWFUL, really warm pate and the bread was dry. Awful. Now onto the mains; My steak turned up with peas which I did not order. It was also bland and unseasoned and was brought dry with no sauce options or anything. I ate a few mouthfuls and ate 5 chips and I honestly couldn’t eat anymore as it was just tasteless and chewy. The lamb shank was ok, the gravy with it had no flavour at all and there was no salt or pepper offered or on the table at all ‍. We waited another 35 mins and no one came over to check or ask us if everything was ok. In the end. We got so fed up we left. I am incredibly disappointed, I never moan or put up reviews but I actually feel seriously unhappy that a meal for two cost me £65 in a mediocre setting and was flavourless. That combined with being charged for a starter neither of us would ever order in a million years and the fact we had to clear our own table and dust ash off of it gave me an experience I’m massively unhappy about. For a restaurant with apparent 4 stars online it was mediocre at best. And that is only because the lamb shank and a few mushrooms on my plate were edible and I was hungry! I really would like to hear back from someone, and for you to morally do the right thing and have my ‘unordered’ starter refunded back to me at some point. I have no issue in returning in the future however I would like some assurance that the whole experience will be far better and that all the issues here are addressed to give me an incentive to come back again."

The Bunk Inn

The Bunk Inn

Curridge Thatcham, Berkshire RG18 9DS, RG18 9EQ, United Kingdom

Pubs • Steak • Cakes • British


"Stopped coming here a year ago because of many issues, but reluctantly retuned early June to find the place had transformed back to what i remembered from years gone. Warm and welcoming with a lovely atmosphere. Everything was a plus the staff were so friendly one Emily in particular. We as a family thought new owners had taken over. As the management seemed different and to be fair the food was amazing. and despite the cost this was a treat that was truly worth it. We all couldn't wait to return. However fast forward a few months we all returned as a group to be so disappointed in the whole experience. The atmosphere we loved seemed to have disappeared and the feeling of warmth had gone. service was average but the food was so below par. we decided to ask why this had happened but was met by rudeness on a great scale by a young man claiming to be the assistant. Who claimed no one else had complained so what was the problem. No apology at all. We were goin to ask for a full refund but my wife decided to leave as she was too upset. The Manager came out as we left. too late if me and my whole party were concerned. I'm sure he was the Chef before, Perhaps he should return to the kitchen. This has always been considered a treat at the bunk what with the cost of living crisis. But myself and my friends will now spend our money somewhere else where you can get real value for money where people know what customer service and standards really are and your given that feeling that you would love to return. Here none of us will return and hope this review and experience may help others when thinking of treating themselves or using those extra pennies that are precious. Have no idea what is goin on here what a disaster. We all felt Cheated."