"Where do I start really?! Firstly, the guy who took me to my table, was extremely rude and aggressive. The who seemed to be the manager had no authorities whatsoever! With her permission, I sat on the next table that he has allocated to me with less cold air from AC, blowing to my head in such a cold night!, but when he came back and saw me, he started interrogating me so angrily in front of my friends, who just arrived and waiting to be sited. I could not even say hello to them and he made me extremely embarrassed Not for him to creat more scenes to avoid more scenes Deborah tables were exactly the same and could have easily been changed. But he would not have it!!!. The starters were half cold and was obvious they have been cooked before and warmed up in h microwave. the pizzas’s were horrible.our food we aware not served at the same time. they brought our drinks, only after we begged them 5 times to 5 different people! We had to bring our own plates and some cutleries etc from the close by drawers Has no Waitrose did, that ! The manager was a female who was rude with terrible attitude, no patience and aggressive too. She would banged the glasses on the table if you had asked for some and had no authorities either. When we asked to speak to the manager regarding all of the shortcomings, she didn’t even bother to come to our table. The staffs were awkward and quite inattentive. In such a small space, the horrible live extremely loud marching drum they played followed by extremely loud music when bring the cake for birthdays was the total torture and could damage your ear drums! They could see most people were so uncomfortable with this that happened at least 4 times last night but did not have any care for customers. I can’t believe they do this to their customers. it is a health hazard. If you have problem with your ears, do not go to this horrible restaurant."