Juicy slow-cooked pulled beef served tenderly on a toasted bun, enriched with tangy BBQ sauce and crispy slaw.
Cafés • Steak • French • Seafood
"Just returned from having afternoon tea with my family at the Bath branch. To say it was disappointing is an understatement. The menu was suppose to include quiche, sausage roll and French bread with melted cheese and ham as the savoury. What arrived was 1 small bread stick ....no filling! 1 slice of quiche and 2 sausage rolls. There weren't 2 of all the cakes and 2 of these were dumped on the plate upside down. The only saving grace was that we didn't have to pay full price as we used the eat out, help out reduction .... however this hadn't been applied to our bill and we had to remind them. This was not the best experience for our first time eating out post lockdown....we certainly won't be going again."
Cafés • Pasta • French • Desserts
"We chose an afternoon booking and expected good service. How wrong we were. Several items we off the menu. We waited an hour and a half for our mains. The pasta dishes had almost no sauce and we had to ask for more for four...of the dishes. The bill was incorrect and when challenged the Manager was abrupt and intransigent when a suggestion was made to him as to how he might correct it. He stated that ‘if’ he did change the bill it would be ‘his’ decision, not ours, and would be a good will gesture on his behalf. Not good, not good at all. We expected more from this restaurant."
Wine • Steak • French • Coffee
"authentic French caffe with good coffee and a better personal! when I took my confiabulation with the waitresses, I could not help but stop my regular coffee croissant at paul’s. when I'm back in london, I can be the first to visit for this caffe. very nice service!"
Cafés • Sushi • Seafood • Fast Food
"only an occasional Saturday evening, but we were warmly welcomed. service was excellent and eating tasty and as described. we enjoyed our cocktails and felt not rushed when eating came at reasonable intervals. recommend this restaurant. it is also really nice to be able to use Tesco points, not the feeling that we have paid on the drinks when eating with goods and it was so easy to organize."
Steak • French • Coffee • Sandwiches
"We often go here for lunch when we are in Cardiff, but I don't think it's such good value anymore . The service was good as it should be when it's only got about 10 tables with people on. I didn't want much so had a salmon pate starter and some sweet potato chips,it was very nice husband had Beef with potatoe could of been better with a few vegetables and a tiny slice of apple tart. Both had drinks a lime and soda and small bottle of water. Bill was £44 for what was really only a three course meal ."
Cafés • French • Seafood • Fast Food
"We've been going to the Cafe Rouge for years and were thrilled that we were early enough for breakfast. We're going in front of a football match, when the bacon was completely cold, we had no time to return it and reheat it. On the other hand, the mushroom cooked hot. The waitress was forgotten and we had to remind her at least half a dozen times about forgotten requests. Eg we wanted brown sauce, in the end I got up and collected it, or our breakfast would have been colder. Large employees change over the last few weeks and they are all a bit under-trained and not as efficient as before."
Wine • Cafe • French • Coffee
"I had an amazing experience with the customer service at this restaurant! There was a mix-up with my burger order, but the staff quickly sorted it out and brought me the correct one. The manager even came over to apologize and let me know it would just take a few minutes. Our waitress was also fantastic. The burger itself was delicious, and with my UNiDAYS 50% discount, the manager took an additional £5 off. I've never encountered such excellent customer service in England (I'm an American student studying here), and I was truly impressed. Thank you, Cafe Rouge!"
Soup • French • Coffee • Burgers
"Love the simplicity of the menu. The food I've had here is great. I love the chicken sandwich and the house salad. The olives are wonderful for a starter. I have had the roasted chicken with leeks a few times and really enjoy the sauce. The wines are great here as well. Over all a simple, enjoyable food experience that made me come back twice in a week when I was last visiting London. The location is also fabulous."
Pizza • Kebab • Seafood • Asiatic
"Despite living in Ruislip forever we only discovered this little gem at the start of 2022 now a regular haunt. Kathy Frank have developed a loyal regular clientele which speaks volumes in this day age . A lovely independent bijou cafe great for breakfast/brunch/lunch or a quick tea stop. A full and comprehensive menu plus daily specials, all reasonably priced cooked fresh to order always a warm welcome great humour from them both. In summer you can sit outside watch the world go by. Kathy Frank do all they can to locally source their produce ensuring it is all high quality, nothing precooked reheated here. Great milkshakes, iced coffees and hot chocolate Very definitely worth a visit great food and customer service from an independent "
Cafés • Seafood • Mexican • Asiatic
"Quality of food very mediocre. Hake, deep fried to a frazzle making it very dry and virtually inedible and a fish cake with no tartare sauce, as printed on the menu. This was not mentioned before the meal arrived. Substitute offered was mint sauce which with fish was not acceptable. Even with the voucher discount, we felt this meal was very poor value for money."
Beer • Wine • Steak • French
"Been to this branch many many times over the last 5 10 years and this last visit was the worst. The manager in charge on that evening was actually almost annoyed with us for everything we bought to her attention. 5 adults and 2 kids sat down to eat around 4pm/430pm on a Tuesday evening, all of a sudden lights went down completely dark we asked them to put lights back up, after all its not valentines night, there are only 3 other tables which are a mixed group of friends and we would like to see what we are eating. Manager said welll my area manager told me we need to dim the lights to make it romantic and if they drive by and see its bright i will get in trouble!! have you ever heard of such nonsense!! We alerted her to the fact there are only 3 other tables and clearly none are having a romantic meal and we cannot eat like this, she said ok i will put it up but soon i will put it down again or i will get in trouble..... When the starters came, i was sharing the chicken liver pate with my father. He had a few mouthfuls and said to me take some, as i looked over to the plate i saw a huge black long hair mixed throughout the chutney that came with the pate. I almost threw up, i got up walked over to closest waitress and said we cannot eat this there is a huge hair in it look. No immediate apology and no visit from staff to ask what shall we do. We ordered another after some discussion on our table BUT without the chutney. To be honest if it was just myself and husband, kids we would have got up and left at that point but i didnt want to cause more upset to the already tense atmosphere in this restaurant. The meals came, then a few sweets for a couple of us. The bill is requested and arrives and i have already informed them of my 2for1 meerkat meals code which i have given them and that i want the bill to reflect the issue tonight. £3 off is what they gave us! I told the member of staff closes to us, i am not happy with this and almost insulted us by taking such a low amount. The manager lady comes over, is there a problem? yes what is it then???!!! I said yes, you gave us £3 off for that disgusting problem and its insulting,you are lucky we didnt leave. She said well i have to explain all these discounts to my area manager, i said all these discounts are not a 'gesture of goodwill ' this is what we are due based on our code and should not be part of what you are doing to deal with this situation. I told her i wish i took a photo of the hair before sending back and maybe the area manager would be happier!!! i told her its un fair, she took £10 off in total. We paid and left, with no tip either, something we never do. I have escalated this problem to head office today as their online feedback form is actually not working convenient timing) but the whole experience annoyed us. £115 we paid in total its not a huge amount but its the principle and they way the manager dealt with is, was very rude, insulting and unprofessional. She event went as far as saying 'the chutney comes ready made, we cant control what we find in it ' i said i couldn 't care less where it was made, that huge long hair is your problem. The rest of the staff i have to say were not rude."
"my wife and I had a very nice lunch on Saturday, but I was not served what I ordered. the menu had changed recently and I was not advised when I ordered. I ordered a sharing plate that consisted of a selection of cold meat, rillettes, brot and a baked camembert with caramelized wobbles. this was still on the menu in the restaurant and also on the cafe rouge website in the internet. what I was served were six sausages, garlic bread, hummus and a baked cader. it was nice, but I don't think it was worth the same price as the choice of cold meat, etc. I think the personal should have said that the menu would have changed if I had ordered and I had ordered something else. as usual the service was first class and all staff was very helpful and friendly."
"The food was amazing, but you can't book online, so we had to wait 30 mins for a table of 9, but we called ahead 1 hour before to tell them about it Vegetarian options: They have a whole section for vegetarian and vegan dishes Dietary restrictions: If you have an allergy or dietary restriction, they will make your food separately on a clean cooker without any contamination Kid-friendliness: They have kids' menus, and they also have baby chairs Wheelchair accessibility: They have a wheelchair ramp at the front entrance, and they have wheelchair tables available Service: Dine in Meal type: Dinner Food: 5 Service: 4 Atmosphere: 4 Recommended dishes: Whole Chicken Combo, Grilled Chicken, Peri-Salted Chips, Chicken and Chips, Corn Recommendation for vegetarians Somewhat recommend Vegetarian offerings Vegetarian menu or section"
Cafe • Steak • Coffee • French
"I've been to other branches of Itsu several times and this had by far the poorest selection across the board. The sushi in particular was limited to just salmon and vegetarian options. If the prices could make you think you were in a high quality restaurant, the atmosphere, cleanliness of the toilets (no soap) and food quality (which was fine but unspectacular) would soon bring you back down to earth. It wasn't bad, but the food quality and variety should be considerably better for what they charge."
Steak • French • Coffee • Spanish
"Service was very slow, only two people serving (one of them remained behind bar). Eventually got drinks order took after 10 minutes then another 10 minutes for delivery to table. Waitress was not writing down orders so forgetting things. Not sure why they do that, customers want orders written down!! When asked if I wanted my minute steak cooked pink or well done I asked for pink. Didn't realise pink meant RAW! Would have asked for medium had I had known, but wasn’t given the option. Didn't say anything as waitress was clearly overwhelmed as it was. Steak was supposed to come with rocket but was only given 4 or 5 leaves as a pathetic garnish at best. Picture attached. Whole restaurant felt rundown and in desperate need of a makeover, feels like Cafe Rouge is on its last legs, going downhill very fast, disappointing and sad. I’ll be very surprised if it’s still open this time next year."
"Shown to a table promptly, it was not set with any cutlery, serviettes etc. waitress wiped half of the table only. Ordered food and the starter of calamari arrived which was so small it was laughable. We Both ordered sirloin steaks and unfortunately my partners was 30% gristle. We highlighted this to the server who replied with ‘oh sorry about that’ . Asked for the bill and service was added and nothing taken off for the inedible steak. The restaurant is looking tired, dirty and need of an urgent refurb. The toilets weren’t great either. Overall a dreadful experience. I guess they get a lot of business due to its location right next to St Paul’s."
Tea • Cafés • French • Coffee
"For a premium brand like Cafe Rouge to allow their standards to fall to this level is very sad. The staff at this particular branch are untrained, non-attentive and rude. We were moved twice before we finally found a table that we were satisfied with, the others being practically in the bathrooms or by the (wide-open) front door on a cold October evening. This when there was hardly anyone else in the restaurant. The food, when it arrived, was sloppily served and presented poorly. My wife's steak was inedible. The wine was dumped, unopened on the table. We sorted ourselves out. Dinner for four, with two bottles of wine, was a rather pricey 180 quid. It slipped our notice that 15% had been added to the bill for service. Criminal. Honestly, there are so many alternatives in the area do yourself a favour and give these wide berth. I'll never go to cafe Rouge again."
Cafés • Seafood • Mexican • Fast Food
"We were served efficiently despite it being very busy. I told our waiter we had to catch a train and he was very polite, friendly and efficient. When the toilet roll had run out in the toilets as soon as we mentioned it it was sorted. Portions on the slightly small side I felt and I had to ask for more veg for the children but other than than was a nice experience."
Cafe • Steak • Pizza • Pasta
"A very traditional Cafe Rouge. Spacious and very friendly and helpful service. Unfortunately being Mother's Day, they were overrun as the meal went on, delays took place. I could hear lots of complaints from neighbouring tables but the waiter was literally run off his feet. He was suitably apologetic. The french onion soup was a treat but the medium rare steak was definitely over-cooked which was disappointing. Child-friendly a place you can waste a few hours happily I would go again"
Cafés • Kebab • Mexican • Seafood
"After I have eaten many of the restaurants stacked from late, I'm looking for the interesting when I have penetrated the menu. cafe rouge met my “off slopes” needs with exciting things like the plucked tortellini, sweet risotto and croquettes. it is a chain, yes, but with that in maidstone there is at least one guaranteed quality seal. service, indoor area, food preparation, teller presentation was error-free. they feel like something else and European, they go to the cafe rouge."