Rustica Piccante
Zizzi - Oxford

Zizzi - Oxford

59 George Street Oxford, Oxfordshire OX1 2BE, United Kingdom

Pizza • Sushi • Seafood • European


"We went to Zizzi, Oxford for a late dinner after the cinema so it was pretty empty. We were able to sit down half an hour earlier than I had booked and got our drinks quite quickly. We ordered bread for our starter, which came promptly, and the waitress went to get the vinegar. No-one reappeared with any olive oil so we asked for some. The man we had asked wondered off, came back shrugged his shoulders, pointed at the vinegar and walked away again. I wondered for a second if I was going mad-I was pretty sure that wasn't the olive oil! Then I noticed some on the other tables so got some myself. The food came about minutes after the starter had arrived so we got it all in one go; not great but better than waiting for ages I suppose. I ordered a spaghetti dish but wasn't given a spoon to eat it with. I tried to get somebody's attention for a while but no-one was around so I found a cutlery draw on a nearby table (the one with all their colouring books for kids etc) and got one myself. A waitress did then come past and I asked for parmesan. She came back and grated half of it over me and promptly left again! Each time we were served or asked for anything it was a different person and all, bar one, were rude. The food was alright but nothing special and not worth the money. The service was so bad I actually wondered if it was supposed to be part of the charm'! Will not be going back again."

Zizzi

Zizzi

St James Church Suffolk Square Cheltenham, Gloucestershire GL50 2DR, GL50 2EP, United Kingdom

Pizza • Cafés • Seafood • European


"We came here for a Father 's Day lunch. No draft beers but the bottled beers we had were lovely and cold. The building is stunning a beautiful old church which was what inspired us to book here in the first place. The staff were very attentive and really friendly, and the food was lovely. We were delivered an extra dessert by accident and rather than let it go to waste, we were given it for free. We really did have a lovely time, but what marred it was the fact they they take payment by card only which for us is a huge no no. £125 for the final bill and a £10 tip was on the little plate but it was refused because we only take cards oh, but we take tips in cash . Oh no you don 't. If you don 't want our cash to pay the bill, then you don 't want our cash in a tip. We usually boycott businesses that use this discriminatory method of pushing customers towards a cashless society, but because of the occasion we didn 't make a fuss, but I doubt we shall return which is a huge shame because we really did have a lovely time in a stunning setting. I felt bad not leaving a tip because the staff were lovely but this issue of card only payments needs to be mentioned in staff meetings and addressed by the company. It is discriminatory and lost them a reasonable sized tip. Customers should have a choice how they wish to pay. Cash is legal tender and not everyone has or wants to use cards. But for this one issue, the staff would have gotten their tip and this review would have been 5* instead of 4* and we would be looking forward to another booking."

Zizzi

Zizzi

106 High Street, Worcester, WR12HW, WR1 2HW, United Kingdom

Italian • Fresh Pasta • Delivery Services • Our Rustica Pizza


"Hello, I came to Zizzis yesterday evening with my work colleagues as our Christmas meal. I called beforehand and the woman I spoke to was very helpful confirmed I could extend our booking from 8 to 12 people which I greatly appreciated. When we got there the booking could not be found, causing me stress with everyone else when in fact it was there all along and the person at the front didn’t look properly. Once we were seated we were given our waiter for the evening who unfortunately was not helpful in any way at all. We ordered two portions of olives, only one appeared. My friend ordered a meat pizza and when he came and bought it to her she asked for some extra pizza sauce to which he replied with it’s got meat on it, is that the meat you eat? (She was Indian and it just came across quite insensitive) I don’t think he smiled once during the entire 2 hours we were there He refused to engage with us, or ask if the meals were okay Trying to ask for more drinks made us feel bad as it appeared to be a very tiresome task for him to do his job Unfortunately I did not get his name as no one at Zizzis wore name badges last night. I was deeply disappointed in the service we had for our Christmas meal yesterday evening. I understand it was busy however it was a case of this one persons awful attitude that seemed to ruin our meal. Please contact me via email on [hidden email] to discuss further. Thanks Jeminie"