Shepherd's Pie Shepherd's Pie

Savory ground meat topped with creamy mashed potatoes, baked until golden.

The Coach Horses

The Coach Horses

391 High Rd LeytonE10 5NA, London, United Kingdom

Meat • Cafe • Wine • Drinks


"Booked a table for Sunday lunch, arrived to a small table by the toilets. Half the pub is jolly families out for lunch, the other half is dead eyed old geezers staring into an afternoon pint. We were in the old geezer half. We ordered roast lamb £17 each) and then waited, and waited... and waited. We gave it about an hour before asking when our food would arrive, the stressed waiter explained that they were very busy but that it wouldn't be long. We waited another 45 mins before asking again at the bar no one updated us as to what was going on). The lady behind the bar said that our food would be 6 minutes... While we waited for another 15 minutes someone on the table next to us was making a complaint about the portions being very small and the food not being good. The waiting staff didn't know what to say to her. Alarm bells were ringing that when our food arrived it was not going to be good. When the plates eventually turned up they were very small portions, a single piece of meat and a small pile of vegetables. A normal sized Yorkshire pudding was about 3/4 of the total meal. We decided that we had reached the end of our patience and decided to reject the food and leave the pub, thankfully we hadn't paid yet and so didn't have to go through the fuss of a refund. The staff were apologetic once we decided to leave, but it was too little too late. I felt sorry for them because management had obviously hung them out to dry with not enough staff and not enough food to go round."

The Queens Head

The Queens Head

Sugarbrook Lane, B60 4LH, Bromsgrove, United Kingdom

Pub • Pizza • Steak • British


"This location should, in theory, be 10/10 experience in my opinion.. Wonderful building.. Various parts to it, as in a nice main restaurant, with plenty of seating of varying styles.. A canal right next to it with narrow boats meandering past the location.. So why was our experience dissapointing .? Ok.. Service by staff was hit and miss.. And you can't say there wasn't enough staff on duty on a gorgeous Sunday lunchtime.. In main restaurant.. The marquee extension and seating outside, staff were plentiful.. But if you have staff just twiddling fingers and not watching customers, whether for food and drinks orders,or actually trying to pay the bill at the end of our time there.. Lost count of number of times we asked for our bill please .. Finally , one young lady got the bill.. Then vanished again.. She came back a short time later, and said she has to wait for the card machine.. Seriously, has such a large, well established business only operating a small number of card payment machines that customers have to sit and wait..? After around 10mins, we just got up to walk to one of the various cash till/ screens, dotted around the location.. But here again, we just didn't get served , until a gentleman in a grey polo shirt asked if he could help? Absolutely you can..I said to him.. Can we PLEASE PAY OUR BILL..???? We've been waiting far to long to just pay our bill.. Suddenly a card machine was made available.. Billl paid,we left... The actual cusne was very nice.. Couldn't fault that part of our experience.."