"Two hot chocolates, two coffees and a small glass of milk for a toddler. Most places would throw in the milk for free, or charge 50p or whatever. Not here, where instead there was an espresso we hadn 't had on the bill for £3. Queried this and told we don 't have a button for milk as though that is my problem not theirs. Mentioned that £3 for a small glass of milk is extremely steep, just met with shrugs and a dismissive I know . I get that hospitality is having a hard time of it, but they seem plenty busy and frankly I don 't like being fleeced. How about you keep your customers happy and take it off the bill? Also had food a few months ago after new ownership, which was frankly nothing to write home about, although it may have improved in the meantime. I doubt we 'll be back to find out, though, given the attitude on display."
