The House Sharer
The Old Bulls Head

The Old Bulls Head

134 Main Street, LE12 8RZ, Loughborough, United Kingdom

Pub • Arts • Steak • British


"recently visited on a week night for a family dinner. overall, eating was ok (with taking the Aubergine curry). the service was awfully slow and the supervisor/manager had a real job and was not friendly at all. after a first greeting. we were shown on our table and after a certain waiting ordered our drinks with the superior. one of our parties (old ordered a non-alcoholic apple wine, only to be challenged for id. when we explained that as a child with an adult to eat and order a meal that allowed the law that the year old even have an alcoholic apple wine, and that was only one, he claimed we were wrong and that the spatial license does not allow. we wanted to avoid a argument that we accepted, but when leaving we staged the spatial license at the entrance and noticed that no such condition was bound to the license. it is in order when it comes to business policy (maybe this is the case) but the employee member has been quite lied and created an unnecessary embarrassing situation for all of us. the same person then presented a terrible attitude that makes us feel the most unhappy for the rest of the evening. the drinks that were ordered took the minutes to arrive, and the co-worker who brought them to us began to serve other tables after we had brought only half the drinks we ordered and left the rest on the bar. later in the evening we ordered a bottle of wine that was delivered to us unopened, and it took a few minutes for someone else to come and open it for us (sadly it was not a screw bottle of this place was recommended by two family members who participated in this meal, and they were very disappointed about how the dings turned out (as we were all). to finish everything after we tried, but not to tie all the workers to get the bill, we just had to pay at the cash while our tellers were sitting on the table unclear. obviously the superior had no appreciation for it, as he offered the Dessert menu, as we were about to go and had already paid the bill. it showed a complete ignorance of what was going on in his own restaurant. In summary, the personal can do with some retraining ladders/managers that are very much potential in the service front but difficult to do. would not recommend."

The Apple Tree

The Apple Tree

Beaconsfield Lodge Oxford Road, SL9 7DZ, South Bucks, United Kingdom

Kebab • Pizza • Asiatic • European


"Well, all I can say is that I was so disappointed in the whole experience of our Christmas lunch today. We had a booking for 12.15pm.. we arrived on time, drink were ordered and then sadly it went down hill. Our food did not arrive until 1.50pm! The soup was cold (even the butter block was still whole in the bottom of the bowl), the Turkey was good. However the vegetables were so hard, my elderly mum had trouble cutting them so she left them! My 12 ye old daughter ordered the pizza to which she was given half … which seems very odd and ridiculous after a 2 hr wait! Puddings were lovely, but we didn’t wait for the coffees etc Our waitress was lovely but didn’t communicate either with us or her manage to what was going on. Tables around us were complaining about the waiting too. It was almost like they had completely overbooked and over stretched themselves. We (a booking of 5) did complain and we got all our drink deducted off the bill, only to be informed that the chef had had a medical emergency and had been take to hospital! Obviously, had this been communicated to all the waiting customers the outcome may have been very different and we would have had an understanding and empathy- but this wasn’t! Overall, I was so disappointed not only on the service, but how it left my parents feeling as Christmas dinner was their treat, in a restaurant they use regularly as I have travelled up from Dorset. I would not be able to recommend this restaurant or the festive menu at £32.95 per head. But I wish the staff member a speedy recovery."