Onion Rings Onion Rings

Crispy, golden-brown onion rings, lightly seasoned and perfectly fried for a crunchy bite.

The Oak Room At Tylney Hall

The Oak Room At Tylney Hall

Tylney Hall Hotel, Hart, United Kingdom

Steak • Coffee • Cheese • English


"My friends and I have been using Tylney Hall for both business and personal purposes for over 30 years. Over the last approx. 20 years The Oak Room has been our go-to restaurant for birthdays, celebrations and, most importantly, our pre Christmas dinner celebration. Our group of 5 or 6 have spent a considerable sum dining at The Oak Room, and until now, it has been a special event with good food, great service in a beautiful house. Until this Christmas…. The lack of attention by the staff, the lack of vegetarian options on the menu, the removal of niceties such as amuse bouche and sorbets between courses, the rolls being left on the table instead of served to guests, nobody taking our coats on arrival or showing us to the lounge, the list is endless and I could go on. On the limited menu, many items were at a supplemental cost to the two or three course menu and to add insult to injury, the only dairy free option in the dessert menu was a sorbet at £11! Not even Christmas turkey or similar roast and Christmas pudding were on offer. Their executive chef is clearly unable to produce suitable dietary options for modern dining. We spent approximately £380 for a paltry meal, we had requested our usual table and were placed somewhere we specifically asked not to be and, a small thing but a big issue in terms of atmosphere, the piano was covered and the usual lounge pianist was nowhere to be seen or heard. We shan’t be returning to Tylney Hall. Their response to our letter of complaint was to offer a discount on a meal for four, obviously they paid scant attention to the number of guests attending the Christmas event, we don’t feel like spending another large sum of money at this establishment. Poor show Tylney Hall. So disappointed."

The Cambridge Chop House

The Cambridge Chop House

1 King's Parade, Cambridgeshire CB2 1SJ, United Kingdom

Seafood • European • Fast Food • Vegetarian


"We ordered off the set menu. I had the sausage with greens and mash potato . I think, from the look and taste of it , it had been heated up in a microwave ….. the gravy was thick and shiny, almost that you could have stood your fork up in it. My friend had fish cake, hollandaise sauce with chips and salad. It arrived with every component on the same plate , a very liquid sauce with lettuce and chips soggy! We pointed this out to the manager who then bought a small bowl of very ordinary salad and a separate container of chips. He was about to disappear leaving her plate with soggy mess in front of her. We suggested she needed a clean plate at which point he grabbed a side plate replaced the Soggy plateful with it, tipping the fish cake onto it. After a few minutes we had lost any appetite we had . Eventually another waiter came and asked if we had finished . We stated our disgust with the food and their action . The ‘manager’ , he who had dealt with the soggy plate ,appeared again. Having listened to our complaint he did offer, on the house , the cheese board and another glass of wine as recompense. Finally we were only charged the pice of one set menu. I have visited this Chop house numerous times over many years apart from the last 2 years. On each previous occasion it has always been excellent so it was extremely disappointing this time. Perhaps it has come under new management or new chef ? We will no be going there again."