Onion Rings Onion Rings

Crispy, golden-brown onion rings, lightly seasoned and perfectly fried for a crunchy bite.

The English Lounge Manchester

The English Lounge Manchester

64 66 High Street, Manchester, United Kingdom, M4 1EA

Meat • Steak • British • European


"I am deeply disappointed with my recent experience at this restaurant. We ordered only vegan side dishes, specifically fries and vegan nuggets, yet the service was a complete disaster. An item that looked like nuggets was placed on our table and then taken away a total of five times, being placed on different tables around the room before being returned to us. The waiter then said, “sorry we weren’t sure whose food this was but it’s actually yours.” My whole family began eating, only for the waiter to come back three minutes later and tell us we had been given the wrong food. When we asked what nuggets we had eaten, he said it was ham. As Muslims, we don’t eat pork, so we were horrified by this response. We specifically ordered vegan side dishes for a reason. How could they mess that up so badly? Why did we eat here? Because we’re not from Manchester and we specifically went to a nice space to watch football. The waiter took the dish away, leaving us disgusted that we had just eaten pork for the first time. My mother, who wears a hijab, was with us, so it was particularly ignorant of the waiters to mistakenly give us pork. None of them took it seriously or even apologized for the mistake. Instead, when one waiter took the dish away, another one BROUGHT IT BACK and told us we could have the whole thing for free since we already ate it. I told him, “we literally just told the other waiter we don’t eat pork,” to which he responded, “oh okay!” with a smile and walked away. What a nightmare! It was incredibly frustrating to watch them mistakenly put those nuggets on five different tables before assuring us it was ours, only to then tell us they had made a mistake again after we had eaten it. Don’t they have a system to track which food belongs to which table? I also saw these waiters make multiple other mistakes, placing different food on different tables and having people call them back to say they didn’t order it. The waiters are both male with long blonde hair. How is this allowed? If someone had an allergy and mistakenly ate something they didn’t order, this restaurant could be sued. Someone who is vegan/vegetarian could also have been frustrated by this? But obviously, our case was not taken seriously because it wasn’t an allergy. This experience was unacceptable and I am still recovering from it."

The Swan Inn - Norwich

The Swan Inn - Norwich

10 Lower Street Horning, Norfolk NR12 8AA, Norwich, United Kingdom

Pizza • British • Bakeries • T-bone Steak


"The organisation in this place is an absolute shambles. I would be ashamed to be in charge of this place AND I would treat my customers with a damn sight more respect! Arrived as a party of 5 with a booking from a week ago to find people queuing out of the door past the sign 'wait here to be seated '. For 5 minutes NO ONE WAS SEATED although 75% of the tables were empty. Eventually side stepped the queue because most were waiting for the bar, and asked a member of staff whether we needed to wait there..... only to be taken straight to our table we could have waited there another 20 minutes if we hadn 't taken the initiative. We ordered drinks and waited 15 minutes for them to arrive. We ordered food and AFTER 45 MINUTES waiting finally asked where it was. It started arriving 60 minutes after we ordered it, and the final meal landed 20 minutes later. Frankly unbelievable to think that they think a 60 minute wait for the first meal is reasonable AND a 20 minute wait for the final meal to arrive after that! With each meal arriving (they arrived in 3 deliveries 10 minutes apart) we got a bleated half hearted 'sorry for the delay ' while we watched other people order after us and receive their meals before us. Finally when we left, having eaten 3 satisfactory meals and 2 very very average meals AN HOUR later than we should have we paid and left for the last time. Not a word of genuine recognition of the fact that their incompetence from front of house through to the kitchen spoiled our family outing. And not a hint of an attempt to make us want to come back. This place deserves its 3.5 trip advisor rating it is only 3.5 on its best day. P.S. I had the burger they use in their Trip Advisor picture. Mine came with half the portion of chips shown and no salad except a solitary mini pickle sitting between the burger and the chip pot"